• 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星

je reste en attente de la résolution d'une image en espagnol qui ne s'affiche pas (voir le chat), puis, les variations mano irquierda, derecha, ambas manos, ne changent pas en cliquant dessus, alors, que la version française originale continue de trés bien fonctionner.
merci de me tenir informé par mail

使用應用程式 3天
Channelwill 已回覆 2024年5月18日

Bonjour à tous,

C'est à nouveau Kim de l'équipe d'assistance d'Etranslate. Tout d'abord, notre équipe s'excuse pour le retard dans la résolution de vos problèmes de traduction d'images. Veuillez noter que nous attendons toujours les commentaires de nos développeurs. En raison de nos différences de fuseaux horaires, ils ne sont toujours pas disponibles pour le moment.

Nous sommes sincèrement désolés pour ce retard et ce désagrément. Nous comprenons l'importance de votre problème, et sachez que nous le prenons au sérieux.

Notre équipe vous recontactera dès que nous aurons des nouvelles de votre problème. En attendant, nous vous assurons que nous reviendrons vers vous dès qu'ils seront de retour au travail. En espérant que vous ferez preuve de compréhension et de patience, nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées. Nous vous remercions de votre compréhension et de votre patience.


Very useful app, actually the only one that worked without any bugs on third-party apps, ah yea and the customer service are very helpful ^^'

使用應用程式 4個月
Channelwill 已回覆 2023年8月23日

Thank you for your review! We're glad to hear that our app has been useful to you and that you haven't experienced any bugs while using it. Our customer service team strives to be helpful and we're happy to hear that you had a positive experience with them. If you have any further feedback or suggestions, please don't hesitate to let us know.

- Sophie 🌹


Using it for the switcher. Looks great but there are some limitations, such as sizing.

UA Supporter
使用應用程式 6個月
Channelwill 已回覆 2023年11月2日

Thank you for sharing your experience with us. It's good to hear that the switcher looks great, but I understand that the sizing limitations can be frustrating. Have you tried reaching out to the manufacturer or support team to see if there are any solutions or workarounds for this issue? They may be able to provide some helpful tips or suggestions.

-Joewelyn 🌹




使用應用程式 11個月
Channelwill 已回覆 2024年2月6日






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キム|Etranslate サポートチーム


Amazing live chat supports, they are always there for you. For the app itself if it could integrated to chatgpt or adjust the tone and style of the translation that would be more convenience.

使用應用程式 11個月
Channelwill 已回覆 2023年6月12日

Thank you for your review and feedback! We are glad to hear that you had a great experience with our live chat support. We appreciate your suggestion regarding integrating with chatgpt or adjusting the tone and style of the translation. We will definitely take this into consideration as we continue to improve and enhance our app. Thank you for choosing our service and we hope to continue providing you with the best experience possible.

- Joewelyn


Very good support!

Candy Nail Bar
使用應用程式 3年多
Channelwill 已回覆 2023年7月8日

Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application!

- Sophie 🌹


maybe have the currency code is better,like $50usd (usd do not have now)

使用應用程式 6天
Channelwill 已回覆 2023年9月8日

We sincerely appreciate your recent review of our services. Your feedback is invaluable to us, and we're always striving to enhance our offerings. We noticed your comment about the currency code, specifically regarding USD (United States Dollars). We understand the importance of having this option available, and we want you to know that we can support this. Please contact us again so that we can assist you better.

-Joewelyn 🌹


I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great.
I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages.
There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far.
I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use!
Great app, thank you.
I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!

Monarchess Natural Luxuries
使用應用程式 2年多

The app is not always working properly but Shermelia was very helpful in the chat, so 5 stars for her!

使用應用程式 大約2年
Channelwill 已回覆 2022年7月18日

Hello Privatina,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team


Thanks to all the team for their precious support. Good app to translate either the product description either the page sections.

Panzanello Winery
使用應用程式 大約2年
Channelwill 已回覆 2022年1月31日

Hello Panzanello Winery,

Thanks for your kindness and support!

We will always do our best to resolve the issue that our valued customers experienced. We are available 24/7 to attained to your concerns, please don't hesitate to reach us anytime.

Best regards,
Etranslate team