Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

March 27, 2024

Don't work

PURIT
Italy
14 minutes using the app
Channelwill replied March 28, 2024

Hello there,

I hope this message finds you well. First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

Nevertheless, I observed that the overall score you provided was less than perfect, and we regret knowing that you were unable to reached out to our team for your guidance. Please let us know how we can help you further. In addition, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

Best Regards,

Kim|Etranslate Support Team

April 28, 2023

Needed to change position of the embedded currency switcher
Super fast support and help. Thank u! the best

Monas Bolan
Netherlands
About 1 month using the app
September 5, 2023

Amazing Dev Team , fast , and great support!

La Ronza
United Arab Emirates
8 months using the app
Channelwill replied September 7, 2023

Thank you for your positive review of the Dev Team and their fast and helpful support. We appreciate your feedback and hope to continue providing excellent service to you in the future.

-Joewelyn🌹

May 23, 2023

really great support. still having trouble getting used to the app but Faith at customer support has been amazing.

Giggled
South Korea
3 days using the app
August 30, 2023

The fastest customer service I ever worked with! Very quick and efficient with their response to my questions.

HerTrove
United States
21 days using the app
Channelwill replied September 1, 2023

Thank you for your review! We're thrilled that you had a positive experience with our customer service team. We pride ourselves on providing quick and efficient support to our customers, and we're glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us again. Thank you for choosing our company!

- Joewelyn🌹

November 2, 2023

Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette!

Namastemood
Italy
2 days using the app
Channelwill replied November 4, 2023

👏🌟😊 Stiamo provando il piano Starter e per ora, a parte alcuni problemi risolti velocemente grazie al gentile supporto di Sophie, ci sembra un'ottima app e le traduzioni sono abbastanza corrette! Siamo felici di sapere che hai avuto un'esperienza positiva finora e che il supporto di Sophie ti ha aiutato velocemente. Se hai ulteriori domande o hai bisogno di assistenza in futuro, non esitare a contattarci. Siamo qui per rendere la tua esperienza ancora migliore! 🚀😃🌍📱👍

-Nona|Etranslate Team

October 26, 2023

Instant support

QUADRIFOLIAE
Portugal
Almost 2 years using the app
Channelwill replied October 28, 2023

🚀Thank you for sharing your positive experience with our support team. We're glad to hear that we were able to provide you with instant assistance when you needed it. Our team works hard to ensure that our customers receive prompt and efficient support, and your feedback is greatly appreciated. Thank you for choosing our company!💨👍
Best Regards,
Sophie|Etranslate Team🥰

June 7, 2023

App works very well.
Amazing support, best app of this category!
Language translations and currency switcher works great.

Vaposhop Sandbox
Netherlands
About 1 month using the app
Channelwill replied June 7, 2023

Thank you for leaving a positive review of our app! We're thrilled to hear that it's working well for you and that you've had a great experience with our support team. We're glad to hear that the language translations and currency switcher are working great for you. Thank you for choosing us as the best app in this category and we hope that our app continues to meet your needs in the future.

- Mariadel 💖

August 2, 2023

Works great, i've tested quite a few apps so far and this one is the best with the most affordable pricing.

WildPrintz
Switzerland
4 days using the app
Channelwill replied August 4, 2023

Thank you for your positive review! We are thrilled to hear that our app is working well for you and that our pricing is affordable. We appreciate your business and hope to continue providing you with the best service possible. Let us know if you have any questions or feedback in the future.

- Sophie 💖

October 20, 2023

very good APP,easy to use,quick respond customer service.

TTpen
China
About 15 hours using the app
Channelwill replied October 21, 2023

Thank you for your positive feedback! We are thrilled to hear that you found our app easy to use and that our customer service team was able to respond quickly to your needs. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!💕🥰

- Sophie 🤩