Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

Edited March 16, 2022

I used an application that is a bit complicated at first, but it works very well and their customer service is very attentive.

Deer Beads Store
United States
About 2 years using the app
Edited January 23, 2024

Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!

Alt-Japansk
Norway
Almost 2 years using the app
August 7, 2020

Great app that's easy to use! The customer service team is very helpful and responds in a timely manner too

Mentor
Canada
Over 1 year using the app
September 30, 2022

Great customer service, extremely helpful and kind people. Great automatic translations. A bit complicated UI to navigate outside of pages, products and navigation. I.e. the filter of our theme has caused some headache when the values were translated. But it's all solved with the help of customer support/developers of the app!

Barkalot
Sweden
Over 1 year using the app
Channelwill replied September 30, 2022

Hello Barkalot,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

Edited June 19, 2020

I am very happy with this app considering the capabilities against the price; it's free and awesome.
I wanted to give 10 stars but I recently faced few challenges after I added some additional apps on my site:
* can NOT translate tabs and Buttons in the product page
* can NOT translate the announcement bar or messages created by other Apps
I know there are limitations and I am not a developer, but I am sure that the ETranslate team is clever enough and has extra extra excellent support.
Also, Please give us the capability to change the flag in Arabic; There are many countries that use Arabic Language but obviously not same flag...

Kenz Hosiery Mill
Qatar
Over 1 year using the app
Channelwill replied June 19, 2020

Hi there,

Thank you for your trust. The points you mentioned are consistent with what we think. Actually they are in our plan. We are working hard to make these features closer.

We are welcome for users' opinion and idea. Hope we can bring you a better experience soon.

March 5, 2022

Am still translating my store, and for now is going well.i hope it will be great at the end :). for now i can say is a good solution.

Stidream
Italy
12 months using the app
December 19, 2021

Good app. Thanks. easy to use and fast, translation is accurate and well done. will change my rating later.

Bois Déco Montréal
Canada
11 months using the app
Channelwill replied December 29, 2021

Hi friends at Bois Déco Montréal,

Thanks for your kindness and support!

if you have any feedback and suggestions, we are so glad to hear from you! And we are always here if there is anything we could help!

Best regards,
Etranslate team

March 14, 2022

It's useful and easy to use! It would be better if the currency/language can be auto converted according to the user's IP.

marshmallow
China
11 months using the app
June 12, 2022

Gut, von Deutsch auf Italienisch. Die Anfrage wurde sehr schnell bearbeitet. Ich bis zufrieden. Danke

Italian FoodBox
Germany
9 months using the app
Channelwill replied June 12, 2022

Hallo Italian FoodBox,

Vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es ist uns eine Freude, unseren geschätzten Benutzern den bestmöglichen Service zu bieten. Bitte teilen Sie uns mit, wenn wir Ihnen noch bei irgendetwas helfen können. Sie können uns per Live-Chat oder E-Mail erreichen, wir sind rund um die Uhr für Sie da. Wir freuen uns auf das nächste Mal, wenn wir Sie wieder bedienen dürfen. Haben Sie einen guten Tag

Mit freundlichen Grüßen,
Etranslate Team

February 9, 2022

gut und schneller suport rfeffrfefwfsdfdsfdsfsdfsdfsfsdfdsfsdfsdfsdfsdfsdfdsfsdfdsfsdfsdfsdfsfssfffffffffffffffffffffffffffffffsfsfsffff

shopyhis
Germany
7 months using the app