Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

April 11, 2024

Great Product! Great Customer Service!

PriorPet
Netherlands
4 months using the app
Channelwill replied April 12, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with both our product and our customer service. Providing exceptional experiences is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

January 31, 2024

I installed your module, but how can I change the banner images and texts according to the language option?

My Store
Türkiye
11 days using the app
Channelwill replied February 5, 2024

Thank you for installing our module! 🌟 To customize banner images and texts based on language options, you can easily navigate to the settings menu. 🌐🖼️ Feel free to explore the language settings section for seamless customization! If you have any further questions, we're here to help! 🚀👩‍💻 #HappyCustomizing

Best regards,
Sophie|Etranslate Team

December 17, 2023

This really looks to be the best translation app on the market - especially considering the price. The multi - currency converter is a great touch also, normally you'd have to pay for another multi - currency converter app, but the fact they've included it with the translator makes this so much more convenient. Great customer service that are on hand to help very quickly. They say 12 - 24hr responses but so far they've always responded immediately and resolved the issue quickly and efficiently.

Vesteka
Slovakia
About 1 month using the app
Channelwill replied December 23, 2023

🌟 Thank you so much for your fantastic review! We're thrilled to hear that you find our translation app to be the best on the market, especially considering the price. 😊 The inclusion of the multi-currency converter is indeed a great touch, making it more convenient for our users. 🌐 We're delighted to know that you appreciate our quick and efficient customer service – we're always here to help! 🚀 Your kind words motivate us to keep delivering top-notch support. Thanks again for choosing us! 🙌

Best regards,
Sophie💗
Etranslate Customer Support 🌟

December 25, 2023

This is a super plugin, if you have any problems, you must ask customer service, and the converter has a professional to help you install it

99-tea
China
2 months using the app
Channelwill replied December 27, 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that you find our plugin super! If you ever encounter any issues, our customer service team is here to assist you. Plus, our dedicated professionals are ready to help with the installation process. 🛠️ Feel free to reach out if you need any further assistance! 🌟

Best regards,
Sophie💗
Etranslate Customer Support 🌟

January 24, 2024

Great support fixing some issues with displaying the language switcher.

W-Warehouse
Latvia
Over 1 year using the app
Channelwill replied January 27, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that our support team was able to help resolve the language switcher issues for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🛠️💬

Best regards,
Sophie|Etranslate Team

January 11, 2024

super patient, great customer service and really good app design!

KJ DREAM
Germany
About 1 month using the app
Channelwill replied January 13, 2024

Thanks for taking time to leave us a review! We are grateful to know that you appreciate the patience of our Customer Service and App Design! You fill our hearts with overflowing joy knowing that you had a positive experience with us. If ever you would need any further assistance or anything you can share more about the app, please feel free to reach us out. We will be more than happy to accommodate you. 🥰

Best regards,
Kim|Etranslate Team

March 21, 2024

Great Product, Great Service

B-Kuh
Germany
About 1 month using the app
Channelwill replied March 23, 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our product and customer service great! Thank you for supporting Etranslate! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Etranslate Support Team 🌟

December 15, 2023

Amazing customer support anything that i asked they were always there to help me! i would totally suggest to use this app!

glamcapsule
Greece
18 days using the app
Channelwill replied December 16, 2023

Thank you for your glowing review! We're delighted you had a positive experience with our customer support. If you ever need assistance in the future, we're here for you. Thanks for recommending us!

Best regards,
Mariadel 💗
Etranslate Customer Support 🌟

December 29, 2023

The app does exactly what I wanted (even the free version). The support I received has been great! Thank you :)

Homeware Base
Australia
1 day using the app
Channelwill replied January 3, 2024

I'm thrilled to hear that the app meets your needs, and it's fantastic that you're enjoying the benefits of the free version! 😊 Our team is always here to provide top-notch support. Thank you for your kind words! 🌟 If you have any more questions or need assistance, feel free to reach out. Happy to help! 🚀

Best regards,
Sophie💗
Etranslate Customer Support 🌟

December 10, 2023

This application is complete with all features I needed as a merchant. Customer service extremely fast and valuable, in particular belle, that solved all my issues

Diateck
Italy
About 1 month using the app
Channelwill replied December 12, 2023

Thank you so much for your positive review! 🌟 We're thrilled to hear that our application meets all your merchant needs. 😊 Our customer service team, especially Belle, is delighted to have been of assistance in resolving your issues promptly. 🚀 If you ever have more questions or need further support, feel free to reach out. Happy selling! 🛍️👏

Cheers,
-Sophie|ETranslate Team👩‍💼