ETranslate: Language Translate , 1,194 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.
Refine
-
By rating
Quick response and they solved my problem only a few hours. The most reliable and helpful app I ever experienced.
Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you are happy with the service provided! If you have any further questions or concerns, feel free to reach out. We are happy that you are using our platform! 👍🚀
Best Regards,
Emma
ETranslate Support
I am truly impressed with the quality of translation and the service provided. The response time was swift, and the communication was clear throughout. Despite encountering some compatibility issues between the template and the app, the team's prompt replies and patient efforts over the course of a few days successfully resolved my problem. This experience has instilled in me a strong inclination and confidence to continue using this app indefinitely! Once again, thank you for your assistance.
We are overwhelmed to hear your wonderful feedback! Thank you so much for taking time to leave a review! 😊 We are happy to know that you are impressed with the quality of translation and the service that we provide. Our team will continue to strive to give you the best possible service we can give. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟
Best regards,
Kim|Etranslate Support Team
This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here
Hello there,
We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans and the lack of communication. Our aim is to provide a seamless experience, and we apologize for falling short in this instance. Please know that we take your feedback seriously, and we're actively working to improve our communication and customer service processes to ensure a better experience for all our users. If there's anything specific we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your patience and understanding.
Best Regards,
Sophie | Etranslate Support Team
Great customer service, quick response and good attitude, working on my question until it solved, 5/5 !
Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our customer service great, promptly responding and good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
Etranslate Support Team 🌟
Amazing, easy to setup, and does all the hard work for you. Essential for any business needing multilingual pages.
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you find our service amazing and easy to set up. 🚀 Our goal is to make things seamless for you, and we're delighted to know that we're doing all the hard work to meet your needs. 🌐 Your support means the world to us, and we're here to help with any multilingual page requirements for your business. 🌍👍
Best regards,
Sophie|Etranslate Team
Among many translation applications, I initially chose ETranslate because you can do so much with the free plan. Very intuitive and practical. While using the app, I needed support for technical details so I could also test the customer support and I must say that I was satisfied in all respects. Highly recommended, definitely a 5 star app.
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you chose ETranslate and found our free plan versatile and user-friendly. 🌐💡 It's great to know that our customer support met your expectations when you needed assistance with technical details. 🛠️ Our team is always here to help! 🌟 We appreciate your recommendation and are delighted to have earned a 5-star rating from you! ⭐⭐⭐⭐⭐
Best regards,
Sophie💗
Etranslate Customer Support 🌟
I found that there was a problem with some of the translated content, so I contacted their technical team to resolve it. At first they said they would reply to me within 12-24 hours. Then no reply was received. I contacted them again and they still said they would reply within 12-24 hours. Again no reply. When I contacted them today, they still kept me waiting. And they told me that their technical team has been looking for a solution for the past half month, but they haven't found it yet! ! No solution for half a month! ! ! ! A bit ridiculous! !
I have been looking a good translating app for a long time. Found this one and it is working best for me and my needs. strongly recommend!
Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're satisfied with our translation services. 🌐💬 Our team is dedicated to providing adequate support to suited for your needs. If you have any other concerns or questions, feel free to reach out. 🚀👍
Best regards,
Kim|Etranslate Team
The application is good, but due to the complexity and scope of the task there are difficulties. It's good that there is a support service that always comes to the rescue.
Thank you for your feedback! 😊 We appreciate your recognition of the application's quality. We understand that complex tasks can pose challenges, but we're delighted our support service has been there for you! 🚀 If you ever need assistance, feel free to reach out.
Best regards,
Sophie|Etranslate Team
Thank you a lot of your team for your work.Nona with the team helped me so much and has great design and i recommend to others
🌟 Thank you so much for your kind words! 🙌 We're thrilled to hear that Nona and our team were able to assist you effectively. 😊 Your recommendation means a lot to us! If you ever need further assistance, feel free to reach out. 🚀 #HappyCustomer
Best regards,
Sophie|Etranslate Team