Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

October 29, 2023

Excellent & Fast Support

Asrary Shop
Egypt
Over 3 years using the app
Channelwill replied October 31, 2023

We're thrilled to hear that you had an excellent experience with our support team! 🌟💨 Thank you for taking the time to share your positive feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊👍
-Sophie💗

November 8, 2023

Quick and professional support. Really like the application.

EasyReception
Netherlands
26 days using the app
Channelwill replied November 9, 2023

👩‍💼 Quick and professional support. Really like the application! 🌟 We're thrilled to hear about your positive experience. If you ever need assistance or have more feedback, feel free to reach out. We're here to make your experience even better! 🚀😊👏
-Nona|Etranslate Team

October 29, 2023

This is extremely helpful if you are planning to target different markets. They not only translate the content but also localize it. Highly recommended. Thank you!

Gesuny
Poland
4 days using the app
Channelwill replied October 30, 2023

Thank you for the glowing review! 😊 We're delighted that you found our localization services helpful. Your recommendation is greatly appreciated! 🌍👍
Best Regards,
Sophie|Etranslate Team🥰

June 6, 2023

I just downloaded the app and I had some questions about the set-up. I contacted the chat support and they replied immediately. They were able to not only provide the answers to my questions, but they even access my store to help me out setting up the switcher and other features. Thank you so muchh!! Customer Support was 5 starts!!

FLOWERSIA SHOP
Italy
4 months using the app
Channelwill replied June 6, 2023

Thank you for your positive review! We're glad to hear that our chat support team was able to assist you quickly and effectively, and even went above and beyond to access your store and help you with the set-up. We're thrilled to receive a 5-star rating for our customer support and appreciate your business. Don't hesitate to reach out if you have any further questions or concerns.

- Nona 💖

November 21, 2023

It‘s easy to use

MIER
China
About 1 year using the app
Channelwill replied November 22, 2023

Thank you for your review! We're happy to hear that you found our product easy to use. We strive to create products that are user-friendly and accessible to everyone.🥰 If you have any suggestions on how we can improve the user experience, please let us know. We appreciate your feedback! 💞
Best Regards,
Nona|Etranslate Support Team

July 31, 2023

Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support

VINOX79 GmbH
Germany
Over 2 years using the app
Channelwill replied August 2, 2023

Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future.
-nona💗

August 18, 2023

Customer service is great! Very quick and helpful. Answered my question on how to translate a third party app.

MRCOOL DIRECT
United States
8 months using the app
Channelwill replied August 21, 2023

Thank you for your positive feedback about our customer service! We are happy to hear that we were able to help you with translating a third party app. If you have any further questions or need assistance, please don't hesitate to contact us again.

- Sophie 🥰

July 14, 2023

Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!

Borimo se
Slovenia
Almost 3 years using the app
Channelwill replied July 16, 2023

You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team.

- Sophie 💖

June 30, 2023

Very useful and also the support is great!
With this app you can traslate manually most of the website. This is what i was looking for!

SIRAINER
Italy
About 1 year using the app
Channelwill replied July 1, 2023

Thank you for your wonderful review! We are delighted to hear that our app has been useful for you and that you have found our support team to be great. We are glad to provide a manual translation feature that meets your needs. If you ever need any further assistance or have any questions, please do not hesitate to contact us. We appreciate your business and hope to continue serving you in the future.

- Jane🦋

December 4, 2023

Best App of all time.

De Carlo
Italy
About 10 hours using the app
Channelwill replied December 6, 2023

🌟 Thank you so much for your fantastic review! We're thrilled to hear that our app has earned the title of "Best App of all time" in your book! 🙌 Your support means the world to us. If you ever have more feedback or suggestions, feel free to share. Happy using! 🚀😊

-Sophie|Etranslate Team👩‍💼