Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

March 9, 2022

I'm currently starting to use the app to start selling outside spain. It's easy to set up and the customer service is amazing.

Notsobasic
Spain
About 1 month using the app
June 30, 2022

Good App for fast translate your stor. Easy for use. Good help service.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

naturalcollageninventia
Poland
About 1 month using the app
Channelwill replied June 30, 2022

Hello naturalcollageninventia,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

December 10, 2023

This application is complete with all features I needed as a merchant. Customer service extremely fast and valuable, in particular belle, that solved all my issues

Diateck
Italy
About 1 month using the app
Channelwill replied December 12, 2023

Thank you so much for your positive review! 🌟 We're thrilled to hear that our application meets all your merchant needs. 😊 Our customer service team, especially Belle, is delighted to have been of assistance in resolving your issues promptly. 🚀 If you ever have more questions or need further support, feel free to reach out. Happy selling! 🛍️👏

Cheers,
-Sophie|ETranslate Team👩‍💼

June 7, 2023

App works very well.
Amazing support, best app of this category!
Language translations and currency switcher works great.

Vaposhop Sandbox
Netherlands
About 1 month using the app
Channelwill replied June 7, 2023

Thank you for leaving a positive review of our app! We're thrilled to hear that it's working well for you and that you've had a great experience with our support team. We're glad to hear that the language translations and currency switcher are working great for you. Thank you for choosing us as the best app in this category and we hope that our app continues to meet your needs in the future.

- Mariadel 💖

August 8, 2022

Ich finde die App ist manchen Stellen nicht ganz selbsterklärend, aber Shermelia hat mich so toll unterstützt, dass die ganze Seite im handumdrehen übersetzt war. Ich bin super begeistert von ihrer Hilfsbereitschaft.

Slikks
Germany
About 1 month using the app
Channelwill replied August 8, 2022

Hallo Slikks,

Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩
Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können!

Prost!🥂

Mit freundlichen Grüßen,
Etranslate Team

February 2, 2022

Amazing support, they are very smart and take time to answer for anything at anytime. 100% Recommend

Baby-Feet
France
About 1 month using the app
August 14, 2023

Great app has a lot of options in the free plan and the support team is great too got the replies quickly, great work!

Dimos Furniture
Saudi Arabia
About 1 month using the app
Channelwill replied August 15, 2023

I'm glad to hear that you're enjoying the app and finding value in its free plan! It's wonderful to know that the variety of options available and the responsiveness of the support team have left a positive impression on you. We strive to provide a seamless and user-friendly experience, and your feedback encourages us to continue our efforts. Thank you for your kind words and for taking the time to share your experience with us! If you have any more suggestions or feedback in the future, feel free to reach out.

- Sophie 🥰

January 25, 2024

when overpass the words limit. they bill you 10$ per 30 000 words. THEY NEVER WRITE IT ON THE PLANS PRICE. it's a scam. after they dont refund you on your card but on "app credits". very annoying. you have to escape it.

DecoHousse
France
About 1 month using the app
Channelwill replied January 26, 2024

I appreciate you taking the time to share your feedback, and I'm sorry to hear about the challenges you've encountered. Your experience is important to us, and we'd like to address your concerns.

I understand your frustration with the unexpected charges related to exceeding the word limit, and we sincerely apologize for any confusion. To provide more clarity, we acknowledge that the details about these charges were not explicitly outlined in our plans, and we're working to rectify this communication gap.

Regarding the refund issued in app credits, our records indicate that we haven't received the charge on our end, leading to the credit refund. We understand this may not be ideal, and we apologize for any inconvenience caused.

To address your concerns further and explore alternative solutions, I recommend reaching out to Shopify support team. They can offer assistance, provide more information on the refund process, and discuss options tailored to your preferences.

Your satisfaction is our priority, and we would appreciate the opportunity to resolve this matter for you. If you have any questions or need further assistance, please contact our support team, or reach out to Shopify support for additional insights into the refund process.

Thank you for your understanding, and we look forward to the opportunity to assist you further.

Best regards,
Mariadel / Etranslate Customer Support

November 28, 2022

Most amazinggg. Locve it all and want to repeat nice app and nice support incredible yes yes yes yes

Moutlight
Spain
About 1 month using the app
October 29, 2023

They have given me the best support for settings.
Thank you very much.
The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)".
This app is good, but not perfect.
----- ----- ----- ----- -----
The problem above has been resolved setting Translation Type to Basic.
If you are experiencing the similar problem, try setting to Basic just for checking.

ちどり
Japan
About 1 month using the app
Channelwill replied October 30, 2023

😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰