Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to translate and localize content for various markets. They appreciate its user-friendly design, extensive free features, and unique image translation capability. The manual translation feature, currency converter, and third-party app compatibility are seen as major benefits. The customer support team is often praised for their quick and efficient responses. This app is viewed as a practical and cost-effective solution for translation needs.

July 17, 2022

برنامج رائع وفعلا يستحق التقدير سهولة الاستخدام وواجهات سهلة وعدد الكلمات مفتوح
واامل ان يبقى الخدمات المجانية لدية دائمه

Lifestyle
Saudi Arabia
7 months using the app
Channelwill replied July 17, 2022

مرحبًا Lifestyle,

شكرا لكم لتبادل الخبرات الخاصة بك معنا. إنه لمن دواعي سرورنا أن نقدم أفضل خدمة ممكنة لمستخدمينا الكرام. يرجى إخبارنا إذا كان هناك أي شيء آخر يمكننا مساعدتك به ، يمكنك الوصول إلينا عبر الدردشة الحية أو البريد الإلكتروني ، نحن متواجدون على مدار الساعة طوال أيام الأسبوع للمساعدة.

تحياتي الحارة،
Etranslate Team

February 11, 2022

Bonne application, Pas évident à utiliser au départ mais la prise en main est rapide. L'application offre beaucoup d'options et les traductions sont simples

Influensse
France
6 months using the app
November 15, 2022

At first, I was disappointed with the level of complexity with the App and the amount of effort it took to get just a couple of languages on the site. However, what made it all so very worthwhile was the amazing support I received from Lisa. She was incredibly patient, clearly an expert on how the App works, and a clear and concise communicator. *** Lisa made the difference... big time! Well done Lisa.

Yertizz
United States
6 months using the app
Edited March 16, 2022

I had an issue and the team was super helpful. I would defiantly recommend!!! The app works and integrates really well in any store!

HumidifierHeaven.com
Australia
6 months using the app
Edited April 14, 2020

I have used this app to translate my shop into other languages. It is the best app to do the job so far. There is still small bugs and problems, but when the developer has fixed these. It will be the best app for manual translations.

Canna Axella Jewellery
Denmark
6 months using the app
Channelwill replied April 10, 2020

Hi, I have reported this to our dev and sent an email to you just now, we can stay in touch through email. Please understand that due to time zone issues, we may not be able to respond to all messages in real-time, but we usually respond to questions within one business day.

September 8, 2022

nice app with great customer service very reactive and helpful, they did answer me very quickly , thank you

4iphone.fr
France
5 months using the app
Channelwill replied September 8, 2022

Hello 4iphone.fr,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

Edited May 20, 2022

We are having some issues translating some external apps of our website and the customer service team are being really helpful, always willing to help. I am nicely surprise to be honest. Ellyssa has been great.

Padel Island
Spain
4 months using the app
Channelwill replied May 10, 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Mark| Etranslate

Edited July 22, 2020

Customer service is useful and tries to help. They need to improve the language selector though because you can't put it in a good position that works for all devices.

Funfunny Store
Portugal
4 months using the app
April 20, 2022

Great customer service. Shermielia is a great help! I asked her many questions and she was able to answer them all in little time.

Go Get It Grip Socks
Australia
4 months using the app
Channelwill replied April 20, 2022

Hi Go Get It Grip Socks,
We are so glad to get your approval about our service! We are also glad to hear from you if you meet any other problems or questions, and we will try our best to help you!
Feel free to tell us if you have any suggestions or any other problems! We are always here if you need us!💗

Best regards,
Ruby | Etranslate

July 13, 2022

Superb app. The translation was trouble-free and painless! We had an issue with the translation tasks getting stuck but their team got back to us and solved the issue fast.

Cozy Glow
United Kingdom
4 months using the app
Channelwill replied July 13, 2022

Hello Cozy Glow,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team