Reviews (1,200)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quality translation capabilities, including image and website translation. They appreciate its intuitive design, quick customer support, and additional features like a currency converter and manual translation adjustments. The easy setup and automatic translation feature are also praised for enhancing user-friendliness. Despite its extensive features, merchants note its smooth operation and quick issue resolution.

March 30, 2022

You have to keep asking for more credits to translate more words. And the translations are not always that good.

Importtoysnl
Netherlands
2 days using the app
Channelwill replied April 18, 2022

Hello Importtoysnl,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

Edited April 17, 2022

I installed the app but caused js error on product page on which I can't add to cart. Then I uninstalled the app, recovered currency format setting. But I still can't change sku. This is error code:
allovin-baby-girl-organza-sequins-puffy-sleeve-mermaid-princess-dress-5-fgd027:formatted:3577 Uncaught TypeError: Currency.convertAll is not a function at updatePricing (allovin-baby-girl-organza-sequins-puffy-sleeve-mermaid-princess-dress-5-fgd027:formatted:3577:47) at Shopify.OptionSelectors.selectCallback [as onVariantSelected] (allovin-baby-girl-organza-sequins-puffy-sleeve-mermaid-princess-dress-5-fgd027:formatted:3686:14) at Shopify.OptionSelectors.updateSelectors (option_selection-fe6b72c2bbdd3369ac0bfefe8648e3c889efca213baefd4cfb0dd9363563831f.js:1:6685) at HTMLSelectElement.element.onchange (option_selection-fe6b72c2bbdd3369ac0bfefe8648e3c889efca213baefd4cfb0dd9363563831f.js:1:8266) at Object.trigger (jquery.min.js?v=5688836681611593435:3:7229) at HTMLSelectElement. (jquery.min.js?v=5688836681611593435:3:14925) at Function.each (jquery.min.js?v=5688836681611593435:2:2969) at n.fn.init.each (jquery.min.js?v=5688836681611593435:2:845) at n.fn.init.trigger (jquery.min.js?v=5688836681611593435:3:14901) at Shopify.OptionSelectors.selectVariant (option_selection-fe6b72c2bbdd3369ac0bfefe8648e3c889efca213baefd4cfb0dd9363563831f.js:1:5242) My site is https://allovinkids.com
Can anyone help please? Solved by removing last code in theme.liquid.
Thank god it doesn't take too much time solving this. {% include 'etranslate-language-switch-control' %}
{% include 'etranslate-rtl' %}

Allovin
Hong Kong SAR
About 12 hours using the app
Channelwill replied April 18, 2022

Hello Allovin,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate