Locksmith
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Locksmith, particularly Erica in the support team, were extremely helpful in helping to get the app configured as we needed. We were without our developer during the setup and they stepped in and helped a huge amount
The app itself has worked brilliantly for us and prevents customers from adding an item from a certain collection to the cart without first adding a one of a group of products.
This app is great, and the support behind it is also great. Simple and easy to use with lots of flexibility and customization if you're so inclined. Highly recommend!
This app helped me easily fix issues I had with my site to get things working how I needed it to!
Erica was super helpful and very resourceful!
Great experience with Locksmith, the team is super responsive and it does exactly what we needed it to do for our site (lock pricing for wholesale accounts only). Set up is easy and any small details the team responds quickly to assist.
Works phenomenally and has a diverse array of criteria with which you can build the locks.
Really fast and good support.
App does what we needed it to do. Give it a try.
This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!
We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.
Terrible experience with this app. Firstly, the private link cannot be used in Klaviyo, so did not work as intended as for its promotional purpose.
Now the apps installation has made our Shop sales profile become unapproved stating:
Your Online Store is currently using password control or age verification app(s). To meet the requirements to Sell on Shop, please uninstall these apps.
This is a catastrophic issue to be caused by using this app and is a massive regret in doing so.
Thank you so much for sharing your feedback, and I'm very sorry for the issues you faced when using Locksmith. We understand the frustration that comes about when unexpected things happen.
To start, I'd like to address the Shop App issue, for you and for anyone else who reads this:
Please note that if the Shop App is an important part of the traffic and sales on your store, you may not want to install Locksmith, or any other access control app, because the Shop App will stop functioning.
The Shop App have some requirements for using their app. One of those requirements is that the store may not use any access control apps. This includes Locksmith, and any other apps that conditionally restrict access or "gate" the store. You can read the requirements for the Shop App, currently at this url:
https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility/requirements
This is something which is out of our hands, since it's not a requirement we set. Because we know this is important, we make this a major heading in our Agreement page. This agreement must be accepted when the app is installed and before it can be used. You can find the text of that here:
https://www.locksmith.guide/policies/usage-agreement
Using a Locksmith secret link with mailing lists services like Klaviyo can sometimes result in access being denied, and it's usually a minor formatting issue. It looks like we were able to offer you a fix, but at that point you had noticed that the Shop App was inactive, and needed to remove the app.
Locksmith secret links are often used in mailing lists, but they may need to be double checked for formatting. Mailing list emails can sometimes alter the link in a way that results in access being denied, and double checking that the URL parameters are formatted correctly will get things working. We're happy to troubleshoot those if your tests don't work. :)
Again, I'm sorry for the frustration you experienced. We're here to help if you need us.
All the best,
-Ken