Locksmith

Locksmith

Reseñas (498)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
10 de junio de 2018

DO NOT INSTALL THIS APP UNDER ANY CIRCUMSTANCE.
DOES NOT WORK AND NO SUPPORT.
Last updated 2016 - this should be removed from the store as it caused me nothing but trouble after installing - DO NOT INSTALL!!!!!!!!

Soundpacks
Reino Unido
Alrededor de 10 horas usando la aplicación
Fecha de modificación: 30 de agosto de 2021

This app is confusing and frustrating. I can't set it up correctly, I've tried several settings and nothing works.

The Pink Ivy Store
Estados Unidos
Alrededor de 7 horas usando la aplicación
Lightward respondió 31 de agosto de 2021

❤️ I know that feeling – thanks for letting us know. :) We're here for you. I do see an email thread open for you, so you've already made the right first step by writing in! ...

4 de agosto de 2021

im extremely disappointed in this app that was recommended by shopify, my entire store is locked and wont let me disable it. I also have to wait now for someone to email me back rather talk on live chat.

IV Wardrobe
Australia
Alrededor de 1 hora usando la aplicación
Lightward respondió 4 de agosto de 2021

Hey there! It looks like the locking on your store is caused by another app. Looking at our records, Locksmith *was* installed (and uninstalled, and reinstalled several times ...

Fecha de modificación: 8 de junio de 2020

Updated review. They instructed me to help remove it (waited about about 10 hours) I can see how this app would be used if you have a larger ecommerce store, but for me simply too much of a hassle.

Same issue with deleting the app, made my website completely stop working, there should be directions (and if there are it's not obvious) that code needs to be removed before deleting the app.

BALI Lash
Estados Unidos
Alrededor de 1 hora usando la aplicación
Lightward respondió 8 de junio de 2020

Updated response: You had to wait too long for something this urgent. We're already in motion to address this. ❤️ Locksmith is the right choice for thousands of stores of ...

4 de junio de 2020

I don't know why I can't download this app?? I downloaded it once, and then had to remove... tried adding again and it's 505 error. Can someone help me out?

Zipply
Canadá
32 minutos usando la aplicación
Lightward respondió 6 de junio de 2020

Can do! (We reached out promptly. Helping is what we do. 💪)

Fecha de modificación: 9 de octubre de 2017

Updated review based on the responsiveness and flexibility of the staff. Stand by the recommendation regarding just having a pricing plan more closely linked to the consumer's use of the Locksmith product directly, but very impressed by the developer. I can't do 5 stars as I'm not using the application currently - but would absolutely reconsider if I hadn't already found another solution.
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Ttexec
Estados Unidos
21 minutos usando la aplicación
28 de junio de 2017

The price is listed as "from 9.00/month" but the subscription is automatically setup to bill for $29.00/month. Deceptive advertising. No integrity in that. Be careful. I uninstalled the app and I'm hoping there's a better solution in the app store for setting up wholesale functionality.

Leathercuffwatch
Estados Unidos
16 minutos usando la aplicación
8 de enero de 2020

Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.

The DogFood Depot®
Sudáfrica
12 minutos usando la aplicación
Lightward respondió 14 de enero de 2020

Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking ...

25 de abril de 2023

Doesn't work
Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX.

My Magic Carpet | Washable Rugs
Estados Unidos
12 minutos usando la aplicación
Lightward respondió 25 de abril de 2023

Hello!

I'm sorry you encountered an issue when trying out the passcode key. I saw your email, and replied, about 30 minutes after it came in (20 minutes after this review), ...

4 de agosto de 2020

We've been using this app for few days, we've lost more than 20% speed optimization on our site, even if we've deleted it like on their instruction... We've try to reach the customer support with 0 answer! We're pretty upset with this app and it f*** up our store.. not recommend at all!

KLOW
Francia
11 minutos usando la aplicación
Lightward respondió 6 de agosto de 2020

Hey there! I'm sorry for the trouble here. We can't find any emails from anyone concerning this store (did you email team@uselocksmith.com?), which is the first disconnect ...