Locksmith

Locksmith

Avis (498)

Note globale
4,7
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
10 juin 2018

DO NOT INSTALL THIS APP UNDER ANY CIRCUMSTANCE.
DOES NOT WORK AND NO SUPPORT.
Last updated 2016 - this should be removed from the store as it caused me nothing but trouble after installing - DO NOT INSTALL!!!!!!!!

Soundpacks
Royaume-Uni
Environ 10 heures d’utilisation de l’application
Modifié le 30 août 2021

This app is confusing and frustrating. I can't set it up correctly, I've tried several settings and nothing works.

The Pink Ivy Store
États-Unis
Environ 7 heures d’utilisation de l’application
Lightward a répondu 31 août 2021

❤️ I know that feeling – thanks for letting us know. :) We're here for you. I do see an email thread open for you, so you've already made the right first step by writing in! ...

4 août 2021

im extremely disappointed in this app that was recommended by shopify, my entire store is locked and wont let me disable it. I also have to wait now for someone to email me back rather talk on live chat.

IV Wardrobe
Australie
Environ une heure d’utilisation de l’application
Lightward a répondu 4 août 2021

Hey there! It looks like the locking on your store is caused by another app. Looking at our records, Locksmith *was* installed (and uninstalled, and reinstalled several times ...

Modifié le 8 juin 2020

Updated review. They instructed me to help remove it (waited about about 10 hours) I can see how this app would be used if you have a larger ecommerce store, but for me simply too much of a hassle.

Same issue with deleting the app, made my website completely stop working, there should be directions (and if there are it's not obvious) that code needs to be removed before deleting the app.

BALI Lash
États-Unis
Environ une heure d’utilisation de l’application
Lightward a répondu 8 juin 2020

Updated response: You had to wait too long for something this urgent. We're already in motion to address this. ❤️ Locksmith is the right choice for thousands of stores of ...

4 juin 2020

I don't know why I can't download this app?? I downloaded it once, and then had to remove... tried adding again and it's 505 error. Can someone help me out?

Zipply
Canada
32 minutes d’utilisation de l’application
Lightward a répondu 6 juin 2020

Can do! (We reached out promptly. Helping is what we do. 💪)

Modifié le 9 octobre 2017

Updated review based on the responsiveness and flexibility of the staff. Stand by the recommendation regarding just having a pricing plan more closely linked to the consumer's use of the Locksmith product directly, but very impressed by the developer. I can't do 5 stars as I'm not using the application currently - but would absolutely reconsider if I hadn't already found another solution.
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Ttexec
États-Unis
21 minutes d’utilisation de l’application
28 juin 2017

The price is listed as "from 9.00/month" but the subscription is automatically setup to bill for $29.00/month. Deceptive advertising. No integrity in that. Be careful. I uninstalled the app and I'm hoping there's a better solution in the app store for setting up wholesale functionality.

Leathercuffwatch
États-Unis
16 minutes d’utilisation de l’application
8 janvier 2020

Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.

The DogFood Depot®
Afrique du Sud
12 minutes d’utilisation de l’application
Lightward a répondu 14 janvier 2020

Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking ...

25 avril 2023

Doesn't work
Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX.

My Magic Carpet | Washable Rugs
États-Unis
12 minutes d’utilisation de l’application
Lightward a répondu 25 avril 2023

Hello!

I'm sorry you encountered an issue when trying out the passcode key. I saw your email, and replied, about 30 minutes after it came in (20 minutes after this review), ...

4 août 2020

We've been using this app for few days, we've lost more than 20% speed optimization on our site, even if we've deleted it like on their instruction... We've try to reach the customer support with 0 answer! We're pretty upset with this app and it f*** up our store.. not recommend at all!

KLOW
France
11 minutes d’utilisation de l’application
Lightward a répondu 6 août 2020

Hey there! I'm sorry for the trouble here. We can't find any emails from anyone concerning this store (did you email team@uselocksmith.com?), which is the first disconnect ...