Locksmith

Locksmith

리뷰 (497)

전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2021년 8월 17일

Trying to set up a lock to my store and the app doesn't do that. I've tried several different combinations to make it work and it doesn't. There isn't a number to call to talk to someone which means this will take hours or days to resolve, rather than a few minutes. Was told this was a good app and will continue to try and make it work.

Kitchener OutGROW OutPLAY
캐나다
앱 사용 기간 대략 1개월
답글 Lightward개 2021년 8월 26일

Hey there! Looking at followup emails, it does sound like you were able to create the Locksmith setup you needed – locking storefronts *is* something Locksmith does well, and ...

2021년 3월 23일

We removed the app but our website remains locked. Very unpleasant experience with this app. Watch out what you install, there are many amateur works out there.

KARAVAN WHOLESALE
그리스
앱 사용 기간 21일
답글 Lightward개 2021년 3월 24일

❤️ I feel you; this kind of thing can be unpleasantly surprising. Because Shopify doesn't allow recently-removed apps to go back and clean up their theme code, it's really ...

2022년 12월 18일

This app has caused me more bother than good. I would not recommend downloading locksmith! After downloading locksmith it has caused my products to be showing out of stock despite them being in stock. This has caused huge loss of sales. It has also stopped many website functions from working.

The code behind this app is very unstable and if you are downloading it, it will be at your own risk. I ...

Biofusions
영국
앱 사용 기간 18일
답글 Lightward개 2022년 12월 20일

I’m sorry you had to experience this. The issue coming from Locksmith in this case was that the add to cart button, in the featured products area of your home page, was ...

2020년 9월 9일

At first, I thought this was a great app, but I had trouble with configuring effective locks, after significant trial and error, not only by myself but my colleagues. The only way to seek help from Locksmith was to email the developer. I did that twice and never received a reply. I'm on a 15-day free trial, and unless I get some support that is effective and timely, I will seek a different app. ...

Wild Seed Project Shop
미국
앱 사용 기간 11일
답글 Lightward개 2020년 9월 9일

I hear you. ❤️ Looking back at the emails from yesterday, everything was good to go at that time – it sounded like you were really happy with where things were at. :) I ...

2020년 8월 31일에 편집됨

This app has failed at all levels. After about 2 weeks with this app and with support (which is just, meh) I am finding that this app literally does the opposite of what it is supposed to. Fist the support. There is support, but it takes a day or two to get back to you, even once you get started. I have been going back and forth with them because the items I needed to be hidden were hidden even ...

BLV Delivery
미국
앱 사용 기간 10일
답글 Lightward개 2020년 8월 31일

❤️ Thanks for letting us know how this went for you. We'll always do our best to help, in the most efficient way we can. Please know that our effort is always in earnest, and ...

2022년 10월 20일

I had great hopes for this app. It was easy to set up and I wanted to use it to lock one of my products - and make it only accessible to people with the 'secret link'. Sadly, it did not go well. People who had the link and purchased were not tagged with any Locksmith code, but everyone else who didn't have the secret link did had locksmith code added to their details. Someone who did not have the ...

ARCHEUS | NatFem Botanics
뉴질랜드
앱 사용 기간 8일
답글 Lightward개 2022년 10월 24일

Hi there!

Thank you for your feedback! I’m so sorry your experience with Locksmith was not a positive one. Not getting an answer to your email quickly is super frustrating ...

2021년 2월 10일

This app is not easy to use and there's no support. Emailing and awaiting an answer when your running a business isnt for me.

Mama We Got You
미국
앱 사용 기간 8일
답글 Lightward개 2021년 2월 11일

❤️ We've responded to each of the two messages we've received from you, within the same day. In one of those responses, we reached out from a different email address, in hopes ...

2021년 7월 13일

We tried using this app to hide certain items on our website, which it did do, however there were still automated bots that were able to purchase items that were designed to only be purchased by certain people, so it did not work as intended/described.

Safari Zone Collectibles
미국
앱 사용 기간 4일
답글 Lightward개 2021년 7월 14일

I hear you – thanks for letting us know. If it helps: because of the way Shopify's Online Store channel is built, it's impossible for any third-party access control app ( ...

2021년 10월 29일

The app will not download correctly. I have sent two emails to customer support with no answer to either. Anyone know any other apps that will work to lock collections?

RMC Events
미국
앱 사용 기간 2일
답글 Lightward개 2021년 10월 29일

Hello! Not getting answers to your emails is super frustrating, and we totally understand that.

I looked into our records, and the only message we have from your store came ...

2014년 6월 22일

Doesn't let me access the protected areas even with the right tags.. Waste of time.

Table Rose & Co
캐나다
앱 사용 기간 1일