Locksmith
Recensioner (488)
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Great app, I have it on two sites presently and it works exactly the way I want. The support is very good as well.
Appalling support. Must of sent over 5 emails still no reply. Really frustrating. Can someone get back to us?
Hey there! ❤️ We reply to everything we receive, and – doing some digging into our team mailbox – we've received three messages from you this month, all of which we've replied to, all well within our 24hr response time cap. We've also emailed you directly (in a new email thread – look for an email with the subject "Locksmith App for Shopify"), to see if we can get through to you this way.
Not getting responses is not great, and I get that. Please know that it's not for lack of effort – every time you try to reach us, we're trying to get back to you. :)
If you're still not getting our replies, please consider writing in from another email address, perhaps outside of your store's domain. We're here to help. ❤️
All the best,
-Isaac
This app does exactly what it says and what I needed it to do, fast and simple. I also reached out to dev and got a response in about an hour answering my question in full and even more-so. Keep up the great work!
SUCH a great app! Love the functionality and love the customer service! We use it for multiple actions and every one works GREAT!
Found it easy to use, we will be back using this app very soon. We took it down temporarily because we had some unknown bug in our site.
An easy app to use to create a separate section of the store. I ultimately went with something else that didn't require making duplicate products, but this is a great solution if you don't mind duplicating products.
This app does just what it says it will - simply and easily. The customer service was great, which makes a huge difference.
SO FAR SO GOOD, WILL UPDATE AS NEEDED
Although this app did not offer what we are looking for, Isaac was so great at listening and trying to see what he could do to help. Then when we come to a conclusion that this app is not suitable for our intentions, he went ahead and made several recommendations. I am beyond thrilled with his level of personalized dedication.
Look forward to more apps from you!
Super easy to use. Works right away. Super nice even for the price. (Well it could maybe be like $7 per month actually. That why I say 4 stars.)