Locksmith

Locksmith

Recensioner (493)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 9 oktober 2017

Updated review based on the responsiveness and flexibility of the staff. Stand by the recommendation regarding just having a pricing plan more closely linked to the consumer's use of the Locksmith product directly, but very impressed by the developer. I can't do 5 stars as I'm not using the application currently - but would absolutely reconsider if I hadn't already found another solution.
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Pricing plan methodology is inappropriate. We're forced to use a Shopify plan instead of basic for a single issue, and the difference between $9 and $29 a year for a startup shop is excessive. Had to uninstall.

Ttexec
USA
21 minuter användning av appen
28 juni 2017

The price is listed as "from 9.00/month" but the subscription is automatically setup to bill for $29.00/month. Deceptive advertising. No integrity in that. Be careful. I uninstalled the app and I'm hoping there's a better solution in the app store for setting up wholesale functionality.

Leathercuffwatch
USA
16 minuter användning av appen
8 januari 2020

Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.

The DogFood Depot®
Sydafrika
12 minuter användning av appen
Lightward svarade 14 januari 2020

Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking individual pages, and does support hiding menu items for those pages. It sounds like you may have run into a one-off problem during setup; if you'd like to try again, please reach out at team@uselocksmith.com. We'd love to help. :)

25 april 2023

Doesn't work
Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX.

My Magic Carpet | Washable Rugs
USA
12 minuter användning av appen
Lightward svarade 25 april 2023

Hello!

I'm sorry you encountered an issue when trying out the passcode key. I saw your email, and replied, about 30 minutes after it came in (20 minutes after this review), but by that time Locksmith had been removed.

A lock not working is exceedingly rare, and is generally something which can be fixed. That's why we have our 15 day trial period: We want to make sure you have time to test things and work out any potential conflicts in the theme, or with other apps, before you have to pay for Locksmith.

It's also important to note that passcode keys will remember you in the browser when you enter the code, and it may seem like they aren't locked at all. If that seems like it might be the issue, using a new private browsing session will show you what a new visitors sees.

I can't diagnose what happened at the moment, since Locksmith has been removed from your store. But, feel free to reach out if you'd like to try again. We're here for you, and I'm sure we can get things working. :)

All the best,

Ken

4 augusti 2020

We've been using this app for few days, we've lost more than 20% speed optimization on our site, even if we've deleted it like on their instruction... We've try to reach the customer support with 0 answer! We're pretty upset with this app and it f*** up our store.. not recommend at all!

KLOW
Frankrike
11 minuter användning av appen
Lightward svarade 6 augusti 2020

Hey there! I'm sorry for the trouble here. We can't find any emails from anyone concerning this store (did you email team@uselocksmith.com?), which is the first disconnect here.

It looks like you had Locksmith installed for 11 minutes total, and our code was completely removed from your theme before the app was deleted from your Shopify account. Everything *should* have been in order. If you emailed team@uselocksmith.com, then I can't explain why we don't have your message; please do email us again, or use the support button in the lower-right corner of uselocksmith.com, and we'll go from there.

All the best,

-Isaac

P.S. For anyone who may run into performance issues themselves, please see our documentation at https://docs.uselocksmith.com/article/432-what-should-do-i-do-if-my-site-is-loading-slowly. As always, we are *very* much here to help. ❤️

6 september 2023

Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!

Feed Your Spirit
USA
14 september 2015

Seriously the best app and support I have experienced in the app store! I set up membership subscription sites on Shopify everyday and Issac was right there ready to help me as soon as I bought the app. I was up and running, even with some manual set up, within 30 minutes.

THANK YOU LOCKSMITH!!!

Diaja 2
USA
6 november 2015

Isaac and his team are excellent. App is probably one of the best investments I've made, and I've developed many shopify sites for customers.
Fully functional, powerful, and if you're creative enough, you can bend a couple of things to add your own custom code!

Currently using the app to lock down collections only available to my wholesale b2b customers. You can do a lot with this app, if you're creative, you can do a lot :)

Runners Supply
USA
10 januari 2017

Great app that does exactly what you want :)

The Ultimate Travel Store
Kanada
15 mars 2017

Great app for locking up pages and being able to set up conditions for how to access the pages!

Vancitybox
Kanada