Locksmith

As someone with programming background, I am used to writing code to make software more efficient. Custom programs can automatically click checkboxes, execute actions based on those selections and present an appropriate message to the user.

When I install off-the-shelf software, I try not to get my hopes up too high. After analyzing data and running polls it became apparent that 40 percent of visitors’ view of what was valuable on my site differed from my target audience. As I responded by adding more products, there was a struggle to maintain simplicity for the core audience.

I outlined a solution in my head and then presented it to my partner. There is a need to conditionally hide some pages and products. Blog pages need to have some preview text with indexable meta data. Access to specific portions should be monetized — all while maintaining compatibility with 17 other apps running the site. It really seemed to require a custom programming solution.

With approval to search the App store, I discovered Locksmith. The short video seemed great but I was worried about the finer granularity. So I read most of the Help pages on the site and queried developers about my plan prior to installation.

A working prototype was active within a day. Most of the time involved making duplicate copies of each blog article (long and short). Excellent tech support was available for UI refinements.

I am BLOWN AWAY with the results. The new features function like a custom-developed app. I am actually running three stores from one site with conditional discounts and other features based on customer industry categories.

There are not enough superlatives nor enough stars to express my satisfaction!

******

I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place.

The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.

Works perfect and the support ist super fast. Question, counter-question, everything fixed in about 2h.

Avoid this app at all costs. We set it up and unfortunately it did not meet our needs. We disabled the app per their instructions and then deleted it. On our busiest shopping day of the year their app was still holding our collections hostage and I had to pay for a subscription to go in and shut it down. Beyond disappointed.

I used this app to create private viewing sections for my customers.
I have created different access for different customers.

It is great to create additional value. It also connects with mailchimp and klaviyoo but not ominsend. I wish it did.

I would like to to allow access to say "people who purchased X" that would really help.

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

This is an awesome app. The more you get into it, the real-world functionality you discover. From restricting customer access based on IP, to only showing customers products based on what they've purchased before, there's a ton of great stuff in this app. Well worth the cost!

The app worked very well but when the trial expired, all my products got locked and were not accessible by any customers, even the products that were not locked. I had to pay a subscription fee to go back in the app and disable the locks. I was under the impression that all the locks would be disabled when the trial expired, which would be the logical next step. So I did not go into the app and disable it. After a few days, I realized all my products were locked and the app had disappeared. Cold sweat!!!! I did receive a warning email but it was not clear. The logical process would be to disable locksmith when the trial ends and let all products be visible again. They hold us hostage instead of letting us try the product and disable it when the trial is over. Not impressed by that.
No amount of: "we told you by email" will make this process better. It feels like a scam to me.

Holy crap, this app solved so many headaches for me!
I can create free versions of products that don't show up in 'All Products' or store Search results, without touching any code.
I also plan to use this app for product versions only visible to Wholesale customers.
The language, care and vibe present in the App's presentation and interface adds a nice human touch, too.
Brilliant work folks! A++++
Love,
RambleTree
www.RambleTree.net