Locksmith , 481 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to specific areas of their website, making it ideal for businesses differentiating between wholesale and retail or selling digital content. It's praised for its ease of use, even for those without coding experience, and its responsive customer service. The pay-what-you-feel pricing model is appreciated, as is the app's versatility in creating membership levels and hiding specific products or collections from certain customer groups. It's known for its seamless performance and has been key in controlling access to digital content.

March 28, 2019

Great customer service. They quickly answer my questions. App was very easy to setup. Helps me restrict purchasing of high demand products to my VIP customers. very flexible and easy to use interface.

CharcoalGoods
United States
About 1 year using the app
August 28, 2018

Had some teething issues at first while building the new store, but the guys really helped me out and got it all working so I could make my deadline of launching this new store. The App has been working great now for about a week, subscriptions coming in and rolling through the system. Good stuff! I will definitely recommend this app.

Ahlcglobal
United States
About 1 year using the app
Edited February 20, 2018

As someone with programming background, I am used to writing code to make software more efficient. Custom programs can automatically click checkboxes, execute actions based on those selections and present an appropriate message to the user.

When I install off-the-shelf software, I try not to get my hopes up too high. After analyzing data and running polls it became apparent that 40 percent of visitors’ view of what was valuable on my site differed from my target audience. As I responded by adding more products, there was a struggle to maintain simplicity for the core audience.

I outlined a solution in my head and then presented it to my partner. There is a need to conditionally hide some pages and products. Blog pages need to have some preview text with indexable meta data. Access to specific portions should be monetized — all while maintaining compatibility with 17 other apps running the site. It really seemed to require a custom programming solution.

With approval to search the App store, I discovered Locksmith. The short video seemed great but I was worried about the finer granularity. So I read most of the Help pages on the site and queried developers about my plan prior to installation.

A working prototype was active within a day. Most of the time involved making duplicate copies of each blog article (long and short). Excellent tech support was available for UI refinements.

I am BLOWN AWAY with the results. The new features function like a custom-developed app. I am actually running three stores from one site with conditional discounts and other features based on customer industry categories.

There are not enough superlatives nor enough stars to express my satisfaction!

******

Clinicalposters
United States
About 1 year using the app
January 21, 2019

I needed an app that would lock-out pricing and buying for guests on my site. I tried several different apps and hands-down the function and support have been exceptional. The manual locking is ideal for price hiding, and the automatic locks are great for control over entire products, collections, pages, etc. The dev staff really know their product and are very responsive to support and accommodate your specific site needs. Kudos!!!

Barnaby's Loft Wholesale
United States
About 1 year using the app
June 11, 2017

Awesome app! Works well and easy to set up.

Rebel Romance B2b
United States
About 1 year using the app
December 5, 2020

Works perfect and the support ist super fast. Question, counter-question, everything fixed in about 2h.

Laborkampagne
Germany
About 1 year using the app
July 8, 2020

I am using this app to hide products that I can't sell outside the U.S., since my international customers were getting frustrated to see something they wanted, only to find that they couldn't actually buy it.
This app makes it easy to do, and furthermore, I love how it allows me to hide an entire collection without needing to manually hide each product within that collection.
All in all, I've had very few problems with this app, and whatever problems I did encounter were dealt with swiftly and efficiently.

Dominion Graphic Arts
United States
About 1 year using the app
August 12, 2015

Best App I found on shopify so far. Its simple, efficient and it works. On top of the apps performance customer service is great !

Kbethos Blanks
United States
About 1 year using the app
March 4, 2019

There's nothing wrong with the app :) It does what it says and more! It can lock anything I need via customer registration or even password. Country-specific, product specific and more. It does not disappoint so far!

Thanks for the app!
www.artatler.com, art marketplace & online gallery

Artatler
Singapore
About 1 year using the app
Edited January 26, 2021

Great App and fantastic support. Does the job perfectly and support got back to me within minutes! We needed to make a line of products only visible to customers that have a certain tag and are logged in and it does the job. 5 Stars!

Remote Pro
Australia
About 1 year using the app