Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to exclusive content and sales, making it ideal for creating VIP experiences and supporting various business models like paywalls. It is praised for its flexibility in customization, such as hiding prices or setting up members-only areas, and features like automatic access revocation. The app is noted for its ease of setup and straightforward functionality, often working effectively right after installation. The support team is consistently commended for their responsiveness and efficiency, with many merchants experiencing quick and helpful resolutions to their issues, including custom code adjustments.

June 29, 2015

Isaac is amazing! I installed the app and had some issues initially. I decided to message Isaac and within 10 minutes all my issues are fixed. Isaac is amazing, and the app is amazing, and I could not be more happier. 10 stars!

Fine Remotes
Australia
3 months using the app
April 16, 2021

I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!

British Snacks
United Kingdom
3 months using the app
February 8, 2016

Locksmith is great. We had no problem using locksmith to build our wholesale section using a little template conditional logic. Sweet app!

Scribble Stone
Ireland
3 months using the app
February 10, 2016

Excellent app with so many unique uses. Isaac is fantastic with support and always solves problems very quickly. Highly recommend!

Anise Skincare Trade
Australia
3 months using the app
May 25, 2016

This app has been great, but more importantly, the support that goes with this app is AMAZING. They've been able to direct me along when I'm so new at shopify, and was able to help me solve my issues very easily, with extra buttons & service on their app. Highly recommend using this app!

Gorilla Board Holder
Canada
3 months using the app
November 17, 2020

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

A-ESQUE
Australia
3 months using the app
October 22, 2020

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!

FAVORTY
Austria
3 months using the app
February 23, 2016

An excellent app, Would highly recommend. Plus tghe customer service is 2nd to none Thank you

Preloaders Store
United Kingdom
2 months using the app
Edited July 7, 2019

The app support team is phenomenal! I had a small issue and Jed stayed in contact every step of the way with screenshots so I could find the boxes I needed to redirect customers to specific pages.

Executive Toys Inc.
United States
2 months using the app
July 31, 2017

We were previously running an inferior competitors app to locksmith (because of the price) and wow what a headache. The customers could still find my locked products (all for wholesale purchase only) in the search bar and I must say: it was quite embarrassing. Wholesale is for wholesalers not for the general public! Not only did the competitors app not work but it was also extremely difficult to use. So difficult that I had to reach out to the customer service and request help. They still couldn't hide my collection. Locksmith is simple - so so simple. Just a few check boxes to click and immediately my wholesale collection was locked completely! Take a look, I bet you can't find it!

I'll be telling my friends ;) <3

Road Runner Bags Us
United States
2 months using the app