Locksmith , 482 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

July 25, 2021

A well-thought, highly customizable, and easy-to-use app. Highly recommended for anybody needing restrictions across their site.

Kampguru
Türkiye
About 1 month using the app
May 25, 2022

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

StonerCarCarePro
United States
About 1 month using the app
June 9, 2022

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

INVISIBLE COMPANY
Hong Kong SAR
About 1 month using the app
August 23, 2022

I love this app. It can do a lot of access control on my store by simply one clicking. The best thing is the customer support for me to customize everything, even the look of a small button.

FurryPal
Hong Kong SAR
About 1 month using the app
August 24, 2020

Performed as advertised, Customer service was extremely helpful. I wanted to lock all pages if customers were not approved and once they made a purchase, it was done easily.

Parfums Christian Dior Staff Sale
Singapore
About 1 month using the app
February 24, 2018

Great app that allows you do to so many things! I've used this app to host an online course on Shopify and give access to only those who have paid. Awesome!

Learningroots
United Kingdom
About 1 month using the app
August 17, 2017

This app works really well. I checked out a few and this one has the best options for our needs. I love that I can have specific pages locked but not the whole site. And when I had trouble figuring that out - the customer service was quick, friendly and helpful. If you need to lock your site - choose this app!

(Something we didn't need but I saw in the help section - You can have nav items switch for a locked site vs unlocked - i.e. wholesale vs retail see different navigation!! Filing this information away for the next site I build)

Whsljao
United States
About 1 month using the app
January 28, 2019

Locksmith is very easy to use and has a ton of functionality for password protecting your Shopify store. Also, their customer service is outstanding.

JCG Apparel
United States
About 1 month using the app
December 30, 2020

I don't often leave feedback but Locksmith is a powerful app for our site which allows us to customise a lot of material shown to different customer regions. The customer service by Ken was also great, hope to continue using them in the future, thanks

World Surf League
United States
About 1 month using the app
June 30, 2016

Locksmith has fit our variety of needs perfectly, even as a non-profit! Isaac has been incredibly helpful getting it set up just the way we needed it. He responds in a timely fashion and really goes above and beyond. We are SO happy with Locksmith. Thank you!

Embrace Grace
United States
About 1 month using the app