Locksmith , 482 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

September 21, 2019

We probably have to walk with this app from now on Really the features we need to secure the access.

GIANTOY action figures
China
22 days using the app
July 28, 2022

Everything is perfect, I cannot find even any constructive criticisim to make. My supplier brought in new t+c's, which meant that 1 product had to be password protected, with specific customers details verified before allowing them to purchase. Locksmith support staff were able to provide me with exactly what I was looking for. The product page can be viewed by all, but a password is required to add it to the cart. Support was amazing, extremely prompt (within 1 day) and extremely detailed. Within 5 days (including weekend) of receiving the updated terms from my supplier, my websites are both now compliant thanks to Locksmith. Another great thing about them is their open pricing policy. I had a discussion with them about pricing and requested to pay a lower amount than is recommended for my store, since I have no intentions to use Locksmiths software for anything else across my websites, only this 1 product. They kindly agreed to the requested price, which is just unheard of. In the future I may make use of more of Locksmith's feature's, if I do I would be more than happy to increase the subscription amount as I have been amazed at the way they are conducting themselves. I have 100% confidence in them.

mandi-mart
United Kingdom
21 days using the app
August 29, 2018

I was looking for an app to allow my shopify site to work for both retail and wholesale sales. Locksmith was easy to setup and is working exactly as I hoped it would. I had one small tech issue and their team was quick to respond and resolve the problem. I recommend this app!

Modern Printed Matter
United States
20 days using the app
June 5, 2021

There is no other Shopify app that is as... a) well designed and intuitive
b) honest, transparent and extraordinarily well priced
c) does what it needs to do without any faff ...as Locksmith

Product Club
United Kingdom
20 days using the app
November 27, 2015

Isaac is the king!

The app works like described, his support is the best.

He always answer emails and the work was done in no time.

Thanks again Isaac and your crew we really appreciate to work with you.

Laurent

Swissalarm
Switzerland
18 days using the app
May 18, 2020

I have used this app on multiple stores we run for corporate stores and it works great to build out views available to certain roles. Highly recommend and great support!

Shop IMPD
United States
18 days using the app
February 14, 2020

I love this lightweight but extremely powerful app. It does exactly what it says, and locks out things based on specific logical conditions. I'm using this for locking out content in a membership format, in combination with a reoccurring payment processing app, and the flexibility and reliability are exactly what I was hoping for. If only this developer would write a simple, organic, reoccurring payment processing app, I'd switch over in a heartbeat.

Joon+Co.
United States
18 days using the app
January 16, 2016

This app is Perfect! And support was AMAZING. It is a breath of fresh air to have someone actually help you with most of today's app lacking assistance or even reply's back! I will be using this app and recommend to everyone. Now If I can get it on my BigCommerce shop as well.

Direct Sales Overstock
United States
17 days using the app
November 14, 2018

We used this app for a special promo we did and it worked great! Customer service was very helpful as well.

Real Oyster Cult
United States
17 days using the app
Edited January 27, 2021

Easy to use. Clean, nice-to-use interface that makes me enjoy doing my job. Extremely clear documentation with well-written tutorials. Doesn't slow down my website speed at all and gets the job done quickly. Super amazing and friendly customer support team. And all at a reasonable price. Thanks, Locksmith!

Maxilite Lighting
Canada
16 days using the app