Locksmith , 483 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

April 25, 2018

Superb app! I've been using it for over 3 years and never had any issues with it. I needed some bespoke features added and they actually added them for me!

Supersonicspiano
Australia
About 4 years using the app
December 2, 2021

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

IBD Connect
United States
Almost 4 years using the app
July 10, 2015

Isaac is awesome and so is his app!!! He helped us implement this app and addressed any questions we had going forward. We're satisfied. This app makes life easier with all of the restrictions on purchases that we have between end users, medical, government and pharmaceutical customers.

Medsav Solutions
United States
Almost 4 years using the app
May 28, 2018

This app is perfect! Easy to use, and does what it suppose to do. We have been using this almost a year now, and we can highly recommend it!

Ildbutikken
Norway
Almost 4 years using the app
June 21, 2016

The app is incredibly useful and Isaac, the developer, is phenomenal. I needed some help integrating a manual lock and Isaac set it up for us. I have been blown away by Isaac's responsiveness and help. I agree with the other reviewers who have suggested you stop thinking about getting the app and just get it. Thank you!

Nelsa
United States
Almost 4 years using the app
February 24, 2018

This App worked like a dream for us. We were able to allow our VIP customers to shop for 24 hours prior to opening up to those who were not on our email list. It did two things, it boosted our email sign ups AND made for a GREAT sales promotion.

Also, to note, I had several questions and the team at Locksmith answered me quickly. SO important when working with a new app.

Thanks Locksmith!

Ollie Me
United States
Over 3 years using the app
September 11, 2020

I needed this app to do some things to make my site a bit more 'customized'. Ken Parelius worked with my tirelessly to deliver what I needed - and this was ALL within my free trial period. I felt pretty confident that this was the app I needed for my store; but after Ken went above and beyond for me when I wasn't even a paying customer - I was sold!

Next Level Dezines
United States
Over 3 years using the app
Edited July 18, 2020

This app has done everything that I have expected it to -and I love that it's not expensive. This app is a must when maintaining member-access that is time-limited. One thing that I would change... I wish that when it is time to select which product or page that I want to lock, that it auto-generated. My having to type it out, scares me because if I mistype, the lock won't work. To prevent this I copy and paste the product/page title from a different tab, but avoiding this would be great. Still though - 5 STARS. ITS A MUST APP THAT WORKS FOR WHAT WAS INTENDED. Thanks for a great app!

Luxe Goddess Hair
United States
Over 3 years using the app
October 26, 2017

Locksmith is a versatile solution to any number of shop challenges that involve one shop that offers different experiences for different users. For our store, we use Locksmith to help our customers buy inventory from different warehouse locations. Not only is the app simple to use but if you need further support or customization, the Locksmith team is smart, responsive, and easy to work with.

Kingdomdeath
United States
Over 3 years using the app
March 21, 2023

I added locksmith to a Shopify store, and I want to lock some products with prices and others with no fees showing. So I sssent a message to customer support, and Ken and Tristan helped me with everything. They are amazing. Find solutions to what i need and add to my store.
Very good app if you need to lock products or services to your store.
Highly recommended

South William Clinic & Spa
Ireland
Over 3 years using the app