Locksmith , 482 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

May 3, 2023

Very helpful and fix the lock I needed within 24 hrs.

Thank you so much.

Sara Lorentsen Skin Expert
Denmark
About 2 months using the app
June 12, 2023

Works as we needed it to quickly and easily. Customer service is brilliant too, very much appreciated! I would recommend this app 100%

UK Vape Supply LTD - Wholesale
United Kingdom
11 days using the app
June 21, 2023

Highly recommend this app! Helpdesk (specifically Tristan) is the best! We made a final decision to subscribe to Locksmith thanks to Tristan's outstanding customer service!

LING Skincare
United States
7 days using the app
September 6, 2023

Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!

Feed Your Spirit
United States
Edited February 25, 2018

Locksmith is by far one of the greatest apps created! It puts you in control of what you want your audience to access (the public, your prospects, your customers, and your clients). They see the appropriate content on an individual basis. In our case, we have three groups we market to, and it allows us to keep everyone sorted out on one website.

The app is easy to use, and works well with the others we have. When we need help, we simply reach out for support. We love Isaac, Ken, and Jed for all the help and understanding they have provided. It's going on two years and the Locksmith app has only gotten better with new features. Wish they had more apps because of their optimal functionality, service, and value.

We are so glad we came across Locksmith. We are not sure where we would be without it. Thank you Isaac! You are the best, and we love Locksmith :)

In Music Merch
United States
Over 7 years using the app
August 5, 2016

Great App & Great Customer Service!
Very powerful app - especially in combination with some custom liquid work. We need to show or lock different content depending on customer tag, login, IP range, etc. and Locksmith handles this with ease. Furthermore, Isaac was super friendly and helped me with some customization in order to get the required results. Highly recommended!

Spssales
Switzerland
Over 7 years using the app
February 26, 2018

We use Locksmith to password protect an "employees only" collection and it works like a charm.

Clair Used Gear
United States
Over 7 years using the app
October 2, 2015

This is a great app! Isaac was so helpful and was willing to go above and beyond to help when we needed him!

Indianrivercharterhighschool
United States
Almost 7 years using the app
November 30, 2018

I used this app to set up wholesale products and collections that I did not want retail customers to see. It worked beautifully! Additionally, this app allows the use of negative locks. I used this feature to block wholesale customers from seeing standard retail products.

Because of how the app is made, all this took just a few minutes. Additionally, the support available is great! I have only needed to reach out once or twice, but I always got a quick and friendly response.

I highly recommend this app to anyone who wants to control access and visibility on their store!

Address America
United States
Over 6 years using the app
July 2, 2020

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

African Bronze Honey Company Ltd.
Canada
Over 6 years using the app