A well-thought, highly customizable, and easy-to-use app. Highly recommended for anybody needing restrictions across their site.
Tons Valley Apple Shop
Found it easy to use, we will be back using this app very soon. We took it down temporarily because we had some unknown bug in our site.
Safari Zone Collectibles
We tried using this app to hide certain items on our website, which it did do, however there were still automated bots that were able to purchase items that were designed to only be purchased by certain people, so it did not work as intended/described.
I hear you – thanks for letting us know. If it helps: because of the way Shopify's Online Store channel is built, it's impossible for any third-party access control app (including Locksmith) to fully block all bot activity. We talk about this in our user agreement, which everyone sees and accepts when they install Locksmith, and which we wrote to make sure we're clear and up front about all this. You can see the user agreement here: https://uselocksmith.com/agreement.
I understand you were expecting Locksmith to block those bots; given the specifics of how Shopify itself works on this one, the best we as a team can do is to be clear about what Locksmith can and can't help with. If there's a way we can communicate this better going forward, let us know – firstname.lastname@example.org. We're here to help, however we can. :)
All the best,
Progeny Coffee LLC
Terrific app! Definitely gets the job done and the support is stellar! It's as simple as can be to use and will help our B2B grow with a lot of ease. Thank you!!
Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team!
The Lock Smith app is very useful if you want to lock pages in your store. Until, it the problems comes and you have problems with the access of the app and the pages. Like any apps, there is no guarantee that it works at 100% and sometimes mistakes happened with problems. We were very worried about it because there was a lot of stakes such as money and reputation we were loosing each day. During this storm phase in our business, the support of the app was there for us all day 24 hours replying under 2 hours during Saturday and Sunday. They were professional reliable and very nice too. They invested a such dedication and effort that for a moment, we were thinking that they were working for our company. It's rare to see people being with you trying to do everything they can to solve the issue like if it was their business depending on it. They didn't gave up until the problem was fixed, most of the time the support of app propose a refund directly because they don't want to put their hands in the dirt. It's not the case with Lock Smith, they fight for you until you are happy all day and night. Today, we know that Locksmith is not just an app it's a team and a culture of delivering customer satisfaction at any cost. They proved that they are reliable for long term partnership. Big shout out to Isaac Bowen who coordinate that too
The Toby Garrison Chronicles Online Store
I'm absolutely loving Locksmith so far! It's super-simple to use, and it's great for when you've got a catalogue you only want certain people (ie subscribers) to see, or even when you're in the process of preparing your store, but you want some catalogues to be available while you perfect the ones that still need some work! Highly recommend!
We use this app to lock access to exclusive products, and it's great. Their customer support team is awesome as well. We reached out to see if we could add some features to our locks, and Tristan and his support team went above and beyond. They even implemented some features in the back end that helped optimize our experience. Definitely recommend these guys if you want full control over your product ecosystem!
There is no other Shopify app that is as... a) well designed and intuitive
b) honest, transparent and extraordinarily well priced
c) does what it needs to do without any faff ...as Locksmith
So easy to understand and to get started! I am using this app to hide a subscription product only available to customers that buy my initial setup, and it works beautifully.