Locksmith

Locksmith

by Lightward

Access control, for anything in your online store :)

4.6 of 5 stars(325 reviews)

Access control for everything.

Require registration, or a customer tag. Lock products behind a passcode. Create country-specific collections. Give customers secret links.

Simple setup. Auto-installed.

Mix and match locks and keys however you like - Locksmith lets you be creative about how you protect your shop, and who sees what content.

Support that loves you. :)

We've been building Shopify apps for 9 years, and more than 7000 merchants love what we build and how we support them. Come see why. :)


About Locksmith

Locksmith is for access control, on your online storefront. We've been doing this very well, for a long time. :)

As a tool, Locksmith's power comes from a super-versatile yet super-simple idea: locks to protect your content, and keys to let different people in.

Once you've locked something, use keys to grant access if the customer…

  • has a certain tag
  • is signed in
  • gives a certain passcode
  • arrives via a secret link
  • is not signed in
  • does not have a certain tag
  • gives one of many passcodes
  • subscribes to your Mailchimp list or newsletter
  • subscribes to your Klaviyo list or newsletter
  • has one of many email addresses
  • the customer's email contains something specific
  • has purchased a specific product
  • has placed at least x orders
  • has a certain product in their cart
  • has a certain variant in their cart
  • has at least $x in their cart
  • has a certain IP address
  • is visiting from a certain country
  • is visiting before a certain date and time
  • is visiting after a certain date and time

Or, grant access using any custom condition by using a little Liquid code.

We've been with Shopify for more than 9 years. We know the platform backwards and forwards, and we've built Locksmith with care. It's the best, frankly, and it's here to solve this problem for you, so you can get back to what you were made to do. :) If you have any questions, use the "Get support" link on this listing.

Media gallery

Support

Pricing 15-day free trial

See all pricing options
Basic Shopify

$9/month

  • Pay what feels good — see lightward.com/pricing. This is our suggested price for merchants using the Basic Shopify ($29/mo) plan.

Shopify

$29/month

  • Pay what feels good — see lightward.com/pricing. This is our suggested price for merchants using the Shopify ($79/mo) plan.

Advanced Shopify

$99/month

  • Pay what feels good — see lightward.com/pricing. This is our suggested price for merchants using the Advanced Shopify ($299/mo) plan.

Shopify Plus

$199/month

  • Pay what feels good — see lightward.com/pricing. This is our suggested price for merchants using Shopify Plus.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (7)
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Mademoiselle Macaron

EDIT TO PREVIOUS REVIEW. The developer has come back to me, explained their pricing structure. A heads up that if you want to pay what you feel comfortable with, you have to email, there's no option to click on it. I am hoping that as we use this, our trust in Locksmith after a rocky start will come back and there will be no more blips in the system. -----------
We came to the end of the trial and told that i'd need to pay $99/ month. i only use this for one customer but because i have the advanced shopify plan it means i don't get to pay the $9/month, instead it's $99. I don't understand the jump in price. I emailed support but my whole website was shut down because locksmith wasn't being paid. i started getting emails and calls from customers as to why they couldn't order. i have never had an app stop all trade on my website. I have now paid the additional money because i couldn't afford to wait for support to reply to me. i dont know how many orders i could have lost out on.

Developer reply

October 27, 2020

❤️ There are two important pieces here, from our end.

First: our pricing policy is "pay what feels good". We work really hard, in many places, to communicate this. The wires were crossed, and that message never came through. If someone's paying for Locksmith, the intent is for it to always be a number that all parties genuinely feel good about. The $99/mo figure, as documented in the "Pricing" section of our app store listing, is a suggestion based on the store's Shopify plan. But it is a suggestion only, and per the policy (lightward.com/pricing), we're always here for that what-price-feels-good conversation.

Second: this situation revealed a bug, in which some suspended Locksmith accounts had their entire storefront frozen instead of *just* the content that had been locked. We send out multiple heads-up-your-trial-is-ending emails, and automatically give a 5-day grace period before suspending accounts – but when accounts *are* suspended, the intent is to *only* suspend access to the content that was locked. We absolutely never intended to lock your entire storefront. That's a huge error, for which I just pushed out a fix. It won't happen again.

To the reviewer, personally: I absolutely understand the frustration of having a service yanked out from under you, and of having to pay an unexpectedly high amount just to restore that service. That kind of situation is absurd; I get it. Please know that this experience is the actual opposite of what we've worked hard to create. ❤️ Thank you for letting us know how this went for you; your experience here matters a ton to me. If you want to keep using Locksmith, we're here, to establish a new price that *does* feel good to you, and also to make sure that the erroneous locking of your storefront *cannot* happen again.

All the very best,

-Isaac

Deven Rue

I was looking for an app that would grant customers with a certain tag access to specific pages on my website and this did exactly that!

FAVORTY

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!