Login As Customer ‑ Magefan

Login As Customer ‑ Magefan

Cena
K dispozici je bezplatný plán. Zkušební verze zdarma.
Důležité informace
Použití přímo v prostředí administrátora Shopify
Hodnocení
3,1 (6)
Vývojář
Magefan

Deliver exceptional support: log into customer accounts and assist them with various tasks

Optimize your customer support and deliver better and faster service with little effort. Log in as a customer directly from the admin panel and assist customers with various tasks. Place orders, prepare shopping carts, fill out order details, finish account set-up, fix account-related issues and more. Note: the app doesn’t require you to use Shopify Plus, it just offers different options to login with and without the Multipass technology available in the Plus plan.

Optimize your customer support and deliver better and faster service with little effort. Log in as a customer directly from the admin panel and assist customers with various tasks. Place orders, prepare shopping carts, fill out order details, finish account set-up, fix account-related issues and more. Note: the app doesn’t require you to use Shopify Plus, it just offers different options to login with and without the Multipass technology available in the Plus plan. více
  • Login to customer account without a password (with Multipass)
  • Login as customer once customers grant you assistance (without Multipass)
  • Reset customers’ passwords to login to their account (without Multipass)
  • Login to customer account from CRM and helpdesk (with API)
  • Monitor login activity in logs
Důležité informace
Použití přímo v prostředí administrátora Shopify

Uvedena

16. březen 2022

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Cena

Basic Plan

Zdarma

  • Note: no B2B
  • 10 logins per month
  • Сustomer consent for assistance
  • Customer password reset
  • Shopify Multipass login compatibility
  • API endpoints

Standard Plan

$19 / měsíc

nebo $180/rok s úsporou 21 %

  • Note: no B2B
  • Unlimited logins
  • Сustomer consent for assistance
  • Customer password reset

14denní zkušební verze zdarma

Pro Plan

$39 / měsíc

nebo $348/rok s úsporou 26 %

  • Note: no B2B
  • Unlimited logins
  • Сustomer consent for assistance
  • Customer password reset
  • Shopify Multipass login compatibility
  • API endpoints

14denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Recenze (6)

Celkové hodnocení
3,1
Počty podle úrovně hodnocení
  • 50 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 50 % hodnocení s 1 hvězdami
29. srpen 2023

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.

It works smoothly with both legacy B2C and the new B2B customer models.

Youfoodz Wholesale
Austrálie
Doba používání aplikace: Asi 2 měsíci
4. leden 2023

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

MDaemon Technologies, Ltd.
Spojené státy
Doba používání aplikace: 24 hodinami
30. leden 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com
Švédsko
Doba používání aplikace: Asi hodinou
Vývojář Magefan odpověděl 1. únor 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

15. červen 2023

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

HumanN
Spojené státy
Doba používání aplikace: 11 minutami
14. srpen 2023

Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.

alt.
Nový Zéland
Doba používání aplikace: 5 minutami
Vývojář Magefan odpověděl 17. srpen 2023

Thank you for your review. If you don't use Shopify Plus, you can log in to your customers' accounts in two ways. Asking customers for approval is not the only option. You can also reset the customer's password and log in without approval.

We're sorry for the inconvenience and will try to convey better the conditions of using our app in the description and user guide.

Podpora

Partner Magefan může zodpovědět všechny otázky k aplikaci Login As Customer ‑ Magefan.

Vývojář

Magefan

5 Zluky Ave, Apt. 139, Ternopil, 46010, UA

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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