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Lever enestående support: log ind på kundekonti og hjælp dem med forskellige opgaver
Optimer din kundesupport og lever bedre og hurtigere service med minimal indsats. Log ind som kunde direkte fra adminpanelet og hjælp kunder med forskellige opgaver. Afgiv ordrer, forbered indkøbskurve, udfyld ordreoplysninger, afslut kontooprettelse, løs kontorelaterede problemer og mere. Bemærk: appen kræver ikke, at du bruger Shopify Plus, den tilbyder blot forskellige muligheder for at logge ind med og uden Multipass-teknologien, der er tilgængelig i Plus-planen.
- Log ind på kundekonto uden en adgangskode (med Multipass)
- Log ind som kunde, når kunderne giver dig tilladelse (uden Multipass)
- Nulstil kunders adgangskoder for at logge ind på deres konto (uden Multipass)
- Log ind på B2B-kundekonti
- Log ind på kundekonto fra CRM og helpdesk (med API)
Indeholder maskinoversat tekst
- Højdepunkter
- Brug direkte i Shopify-administratoren
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Priser
Basic Plan
Gratis
- 10 logins pr. måned
- Kundens samtykke til assistance
- Nulstilling af kundeadgangskode
- Shopify Multipass login kompatibilitet
- B2B-konti
- API-endepunkter
Standard Plan
$19 om måneden
eller $180 om året, og spar 21 %
- Ubegrænsede logins
- Kundens samtykke til assistance
- Nulstilling af kundeadgangskode
- Bemærk: Ingen API, B2B, Multipass
7-dages gratis prøveperiode
Pro Plan
$39 om måneden
eller $348 om året, og spar 26 %
- Ubegrænsede logins
- Kundens samtykke til assistance
- Nulstilling af kundeadgangskode
- Shopify Multipass login kompatibilitet
- B2B-konti
- API-endepunkter
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (7)
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.
It works smoothly with both legacy B2C and the new B2B customer models.
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password
Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
Support
Appsupport leveres af Magefan.
Lanceret
16. marts 2022
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