Login as Customer: Support

Name: Login as Customer: Support
Brand: Magefan
Rating: 4.6 (10 reviews)

요금제: 무료 플랜 사용 가능. 무료 체험 이용 가능.
평점: 4.6 (10)
개발자: Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Log into customer accounts with one click (with or without Multipass)
Place orders, manage carts (persistent cart), and troubleshoot in real time
Log in to customer account from any CRM and helpdesk (with API)
Track support-related logins for transparency and compliance
Compatible with all Shopify plans (Plus not required)

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify 관리자

범주

지원 - 기타

요금제

Basic Plan

무료

기능

Log in up to 10 times per month
Get customer consent before logging in
Reset passwords to assist with login
Multipass compatible (not required)
Supports legacy & customer accounts +B2B
View recent login history
Log in from CRM or helpdesk (via API)
Persistent shopping cart sharing

Pro Plan

$39 /월

또는 연 $390 및 17% 할인

기능

Unlimited customer logins
Track orders placed via admin login
See which accounts admins logged into
Get customer consent before logging in
Reset passwords to assist with login
Multipass compatible (not required)
Supports legacy & customer accounts +B2B
Log in from CRM or helpdesk (via API)

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 (10)

전체 평점

4.6

평점 수준당 개수

평점의 70%가 별 5개입니다
7
평점의 10%가 별 4개입니다
1
평점의 0%가 별 3개입니다
평점의 0%가 별 2개입니다
평점의 20%가 별 1개입니다
2

모든 리뷰

2025년 12월 5일

wounderful customer support App!

HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW DE/AT

스위스

앱 사용 기간 1년 초과

2025년 4월 16일

Incredible Support for Shopify – Highly Recommend!

We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.

A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.

If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Lazy Susan

영국

앱 사용 기간 9개월

2024년 11월 21일

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

LS EU Production

네덜란드

앱 사용 기간 대략 1개월