Login as Customer: Support

Login as Customer: Support

Priser
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Vurdering
4,7 (12)
Utvikler
Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets). mer
  • Log into customer accounts with one click (with or without Multipass)
  • Place orders, manage carts (persistent cart), and troubleshoot in real time
  • Log in to customer account from any CRM and helpdesk (with API)
  • Track support-related logins for transparency and compliance
  • Compatible with all Shopify plans (Plus not required)

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

  • Shopify-administrator

Priser

Basic Plan

Gratis

Funksjoner

  • Up to 10 customer logins/month
  • Limited login history
  • Basic API access
  • Supports legacy & customer accounts +B2B
  • Multipass compatible (not required)

Pro Plan

$39 / måned

eller $390/år og spar 17 %

Funksjoner

  • Unlimited customer logins/month
  • Persistent shopping cart sharing
  • Create, send pre-built carts to customer
  • Full audit logs (on customer accounts)
  • View orders placed via admin login
  • Log in from CRM or helpdesk (via API)
  • Supports legacy & customer accounts +B2B
  • Multipass compatible (not required)

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.

Omtaler (12)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 75 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 17 % av vurderingene er 1 stjerner
19. april 2026

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care.

Nicely done.

Winzer
USA
Rundt 2 måneder bruker appen
Magefan svarte 27. april 2026

We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.

16. april 2025

Incredible Support for Shopify – Highly Recommend!

We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.

A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.

If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Lazy Susan
Storbritannia
9 måneder bruker appen
5. desember 2025

wounderful customer support App!

HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW DE/AT
Sveits
Over 1 år bruker appen

Brukerstøtte

App-støtte leveres av Magefan.

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Utvikler

Magefan

5/139 Zluky Ave, Ternopil, 46007, UA

Lansert

16. mars 2022

Tilgang til data

Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .

Se kundedata:

Sensitive data, data om enhet og aktivitet

  • Sensitive data

    Navn, e-postadresse, telefonnummer

  • Data om enhet og aktivitet

    Geolokalisering, IP-adresse, nettleser og operativsystem

Se data om ansatte og bidragsytere:

Butikkeier

  • Butikkeier

    Navn, e-postadresse, telefonnummer, fysisk adresse

Se og rediger butikkdata:

Kunder, produkter, bestillinger, Nettbutikk

  • Rediger kunder

    Kundedata

  • Se produkter

    Produkter, samlinger

  • Rediger bestillinger

    All bestillingshistorikk for de siste 60 dagene

  • Rediger nettbutikk

    Skripttagger for nettbutikk

  • Se andre data

    Innstillinger for Shopify Markets

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