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Bruk direkte i Shopify-administrator
Om denne appen
Lansert
16. mars 2022
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Kundekontoer – annetCustomer account log-in tool to provide customers support faster
Login as Customer Extension enables you to log in to your customer account in a few clicks with or without Multipass. Hence your managers can assist customers in placing orders and fixing issues within a customer account area.
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Log in to customer account with Multipass
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Allow customers to request assistance
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Change customer password when logging in to their account
Priser
14-dagers gratis prøveperiodeBasic Plan
Gratis
- 10 logins per month
- Сustomer consent for assistance
- Customer password reset
- Shopify Multipass login compatibility
- API endpoints
Standard Plan
$19/måned
eller $180/år og spar 21 %
- Unlimited logins
- Сustomer consent for assistance
- Customer password reset
Pro Plan
$39/måned
eller $348/år og spar 26 %
- Unlimited logins
- Сustomer consent for assistance
- Customer password reset
- Shopify Multipass login compatibility
- API endpoints
Basic Plan
Gratis
- 10 logins per month
- Сustomer consent for assistance
- Customer password reset
- Shopify Multipass login compatibility
- API endpoints
Standard Plan
$19/måned
eller $180/år og spar 21 %
- Unlimited logins
- Сustomer consent for assistance
- Customer password reset
Pro Plan
$39/måned
eller $348/år og spar 26 %
- Unlimited logins
- Сustomer consent for assistance
- Customer password reset
- Shopify Multipass login compatibility
- API endpoints
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
6 vurderinger
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.
It works smoothly with both legacy B2C and the new B2B customer models.
Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.
Thank you for your review. If you don't use Shopify Plus, you can log in to your customers' accounts in two ways. Asking customers for approval is not the only option. You can also reset the customer's password and log in without approval.
We're sorry for the inconvenience and will try to convey better the conditions of using our app in the description and user guide.
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password
Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.
Om denne appen
Lansert
16. mars 2022
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Kategorier
Kundekontoer – annetUtviklet av Magefan
Om Magefan
3,8 gjennomsnittlig vurdering
1 år med bygging av apper for Shopify App Store
5 Zluky Ave, Apt. 139, Ternopil, 46010, UA
Brukerstøtte
Send en melding+380977718890
support@magefan.com
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
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