Login As Customer ‑ Magefan

Name: Login As Customer ‑ Magefan
Brand: Magefan
Rating: 3.1 (6 reviews)

Bezpłatny plan jest dostępny. Dostępna darmowa wersja próbna.

Ocena (3,1)

Recenzje

Deweloper

Magefan

Najważniejsze informacje

Stworzona dla Twojej firmy

Dostępna bezpośrednio w panelu administracyjnym Shopify

Informacje o tej aplikacji

Wprowadzenie na rynek

16 marzec 2022

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Kategorie

Konta klientów – Inne

Customer account log-in tool to provide customers support faster

Login as Customer Extension enables you to log in to your customer account in a few clicks with or without Multipass. Hence your managers can assist customers in placing orders and fixing issues within a customer account area.

Log in to customer account with Multipass
Allow customers to request assistance
Change customer password when logging in to their account

Ceny

Basic Plan

Gratis

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 /miesiąc

albo $180/rok, co pozwala oszczędzić 21%

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

14-dniowa darmowa wersja próbna

Pro Plan

$39 /miesiąc

albo $348/rok, co pozwala oszczędzić 26%

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

14-dniowa darmowa wersja próbna

Basic Plan

Gratis

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 /miesiąc

albo $180/rok, co pozwala oszczędzić 21%

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

14-dniowa darmowa wersja próbna

Pro Plan

$39 /miesiąc

albo $348/rok, co pozwala oszczędzić 26%

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

14-dniowa darmowa wersja próbna

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni.

6 recenzji

Ogólna ocena

3,1

Liczba recenzji z daną oceną

50% ocen to oceny z 5 gwiazdkami
3
0% ocen to oceny z 4 gwiazdkami
0% ocen to oceny z 3 gwiazdkami
0% ocen to oceny z 2 gwiazdkami
50% ocen to oceny z 1 gwiazdkami
3

29 sierpień 2023

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.

It works smoothly with both legacy B2C and the new B2B customer models.

Youfoodz Wholesale

Australia

Około 2 miesiące korzystania z aplikacji

14 sierpień 2023

Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.

alt.

Nowa Zelandia

5 minut korzystania z aplikacji

Magefan odpowiedział(a) 17 sierpień 2023

Thank you for your review. If you don't use Shopify Plus, you can log in to your customers' accounts in two ways. Asking customers for approval is not the only option. You can also reset the customer's password and log in without approval.

We're sorry for the inconvenience and will try to convey better the conditions of using our app in the description and user guide.

15 czerwiec 2023

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

HumanN

Stany Zjednoczone

11 minut korzystania z aplikacji

4 styczeń 2023

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

MDaemon Technologies, Ltd.

Stany Zjednoczone

1 dzień korzystania z aplikacji

30 styczeń 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com

Szwecja

Około godziny korzystania z aplikacji

Magefan odpowiedział(a) 1 luty 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

Wszystkie recenzje