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Deliver 5-star customer support: log into classic and new customer accounts from the admin
No need to request any login data to deliver exceptional customer service in your Shopify store. Log into customer accounts without a password directly from the admin panel IN ONE CLICK. Log in to classic and new (B2B) accounts to provide faster customer support. Place orders on behalf of customers, prepare shopping carts, set up customer accounts, fix issues... NOTE: the app doesn’t require you to have Shopify Plus, it just offers different login options for different Shopify plans.
- Log in to customer account without a password (if you have Multipass)
- Log in as customer once they ask for assistance (if you don't have Multipass)
- Reset customer password to login to their account (if you don’t have Multipass)
- Place orders on behalf of customers and track these orders
- Login to customer account from any CRM and helpdesk (with API)
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Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Priser
Basic Plan
Gratis
- 10 logins/month
- Ask customers' consent for login
- Reset customers' password to login
- Shopify Multipass login compatibility
- Login to B2B (new) customer accounts
- Recent logins log
- Use custom app API endpoints
Standard Plan
$19 /månad
eller $180/år och spara 21 %
- Unlimited logins
- Ask customers' consent for login
- Reset customers' password to login
- Recent logins log
- NO - API, B2B, Multipass compatibility
Prova gratis i 7 dagar
Pro Plan
$39 /månad
eller $348/år och spara 26 %
- Unlimited logins
- Login to B2B (new) customer accounts
- Track orders placed by admin users
- Track accounts admin users logged into
- Ask customers' consent for login
- Reset customers' password to login
- Shopify Multipass login compatibility
- Use custom app API endpoints
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.
Recensioner (7)
Incredible Support for Shopify – Highly Recommend!
We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.
A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.
If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.
It works smoothly with both legacy B2C and the new B2B customer models.
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password
Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.
Support
Support på appen tillhandahålls av Magefan.
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
16 mars 2022
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