Login as Customer: Support

Name: Login as Customer: Support
Brand: Magefan
Rating: 4.7 (12 reviews)

定價: 提供免費方案。提供免費試用。
評分: 4.7 (12)
開發者: Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Log into customer accounts with one click (with or without Multipass)
Place orders, manage carts (persistent cart), and troubleshoot in real time
Log in to customer account from any CRM and helpdesk (with API)
Track support-related logins for transparency and compliance
Compatible with all Shopify plans (Plus not required)

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify 管理介面

類別

支援服務 - 其他

定價

Basic Plan

免費

功能

Up to 10 customer logins/month
Limited login history
Basic API access
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

Pro Plan

$39 /月

或每年 $390，可省 17% 的費用

功能

Unlimited customer logins/month
Persistent shopping cart sharing
Create, send pre-built carts to customer
Full audit logs (on customer accounts)
View orders placed via admin login
Log in from CRM or helpdesk (via API)
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

7 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評論 (12)

整體評分

4.7

各級評分數量

75% 的評分為 5 顆星
9
8% 的評分為 4 顆星
1
0% 的評分為 3 顆星
0% 的評分為 2 顆星
17% 的評分為 1 顆星
2

所有評價

2026年4月19日

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care.

Nicely done.

Winzer

美國

使用應用程式大約2個月

Magefan 已回覆 2026年4月27日

We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.

2025年4月16日

Incredible Support for Shopify – Highly Recommend!

We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.

A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.

If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Lazy Susan

英國

使用應用程式 9個月

2024年11月21日

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

LS EU Production

荷蘭

使用應用程式大約1個月