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Support has been very effective and prompt and fixed my problem in 24 hrs.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.
Thank you so much for your 5 star rating and for your kind words!
We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.
We really appreciate your feedback!
An easy to use and helpful app. Excellent support.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.
Thank you so much for such a valuable review.
However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.
Looking forward to hearing from you again at "support-sbc@bsscommerce.com".
This company is very responsive and dedicated to keeping in touch for service. I am impressed.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Working great, great customer service
The app is working well and the support team is very good and fast feedback. Highly recommend this app.
User Friendly, efficient support.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The App functions as expected and the customer service is quite responsive and effective.
Would recommend to wholesalers who is looking for functions like hiding prices.
Très bonne application : fonctionnelle et professionnelle.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.
However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.
Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.
If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com