Rezensionen (566)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
2. September 2021

The application works perfectly, I only had a few problems but with the great technical service they have, they solve the problems instantly. I just had a problem and they had a party because it was their national day and an employee named Leorio worked that day to solve it.

ToysRevolution
Spanien
Ein tag mit der App
BSS Commerce hat geantwortet 7. September 2021

Thanks for your encouraging words.

Customers are always the core value of our business.

Hope you enjoy the app now and if you come across any problem, feel free to reach us at sales@bsscommerce.com.

12. April 2023

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

GHS Distribution Canada
Kanada
Etwa ein monat mit der App
BSS Commerce hat geantwortet 14. April 2023

Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!

3. September 2020

Quick support, easy to use. Responded when we had formatting issues with the password page. Thanks for the prompt replies!

CathrinMachin
Australien
Ein tag mit der App
BSS Commerce hat geantwortet 3. September 2020

Thank you so much for your review. Our team is always ready to fix your problems ;)

3. März 2023

Very good app and I would recommend. When I had an issue Joy Nguyen was great help and sorted out the issue in hand

schoolsportsuniforms
Irland
Ein tag mit der App
BSS Commerce hat geantwortet 9. März 2023

Thank you so much for your kind words and 5 star rating! We are glad to hear that you found our app very good and would recommend it to others. We appreciate your kind review!

31. Mai 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).

Tish Lyon
Vereinigtes Königreich
Ein tag mit der App
BSS Commerce hat geantwortet 7. Juni 2023

Thank you so much for your 5-star rating and kind words!

We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly.

We greatly appreciate your support - thank you!

Bearbeitet am 24. März 2022

This has been the second wholesale app we evaluated for our B2B shop and during all the onboarding process the entire team at BSS has been incredibly professional and responsive. Annie and her technical collegues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley promptly addressed all our concerns and questions. The app does exactly what promises and the mgmt interface is very well done and the developer has been keen in addressing some critical points related to our specific needs. The app has many feature and we will certainly consider all of them in moving forward with our business.

AlemaProShop
Schweiz
Ein tag mit der App
BSS Commerce hat geantwortet 29. März 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

23. Februar 2021

Die App bietet alle Funktionen, die wir benötigen. Der Support erklärt einem genau welchen Preisplan man am besten nutzt und wieso. Hier wird nicht direkt zum teuersten geraten, wenn es nicht sein muss. Der Support läuft in Echtzeit über einen Chat in Shopify selbst und ist super freundlich und Lösungsorientiert. Alle Probleme werden aufgenommen und schnell bearbeitet. Versteht man etwas nicht, wird einem geholfen und teilweise sogar die Arbeit abgenommen. Danke für diese App :)

HLH Biopharma GmbH
Deutschland
Etwa 23 stunden mit der App
28. März 2022

Great app, Jonas the tech guy solved our issue with custom detailed work.
Nguyen Dinh Khanh was excellent!

Lizosoft Ltd
Vereinigtes Königreich
Etwa 23 stunden mit der App
BSS Commerce hat geantwortet 29. März 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

21. Februar 2022

I truly didn't expect a response so quickly.... on a Sunday... in the evening... but guess what? Annie Tran was extremely helpful and helped me setting up this app. I wouldn't hesitate to reach out with any further questions.. Thank you very much...

Labor's Bookstore
Vereinigte Staaten
Etwa 22 stunden mit der App
BSS Commerce hat geantwortet 3. März 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

31. Mai 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Schweden
Etwa 21 stunden mit der App
BSS Commerce hat geantwortet 7. Juni 2023

I'm extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!