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Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%
Thank you for your 5 star rating! We are very happy to hear that you have benefited from our 100% reliable and secure application and appreciate your kind words. We are really glad to know that our technicians have met your needs and did a great job. Your satisfaction is always our top priority and we will keep working hard to bring more value to your experience.
I am using this app to password protect a few pages on our website. I am using the passcode feature and it is working perfectly.
Great to hear that.
Feel free to check other useful features supported by our Login to Access Pages, say, multi passwords or Login to see price ;)
Great Customer Service! was able to contact them within seconds and they helped with my problem! Highly recommended app for b2b
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I was able to get a demo and personalized one-on-one support from their team. We walked through the setup and testing of the account rules through a Google Meet. They offered to have their tech people do some customization for me as well. All in all, I'm impressed with the product and the level of service!
Great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!
Thank you so much for taking the time to share your experience with us and for giving us a 5 star rating!
We are so pleased to hear you are having a great experience with our app and our support team! We appreciate your kind words and are truly delighted that our agents have been able to solve your issues quickly and effectively.
Thank you for the thumbs up!
Attentive customer support. Very Knowledgeable. Helped with set up and made sure I was happy with results.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.
Terrible customer support. I uninstalled the app 7 hours ago and the apps is still functioning on my site (even though I uninstalled it). As a results users are unable to access my site. 7 hours after I contacted the app support nobody came back to me, so basically I wasted the whole working day with users not being able to access my site just because the app can´t be uninstalled and the support team is not coming back to me whatsoever regarding this issue. Even Shopify support was not able to help on this one and told me that basically, I depend on the B2B Login/Lock & Hide Price dev team to solve this issue, which seems to be a ghost team.
We are so sorry for the delay as we are in a different time zone (GMT+7) and you contacted us in the evening of ours. On behalf of the team, we are so sorry for your experience.
We sincerely appreciate you letting us know about the problem you encountered. We guessed that you removed the app from your app list without disabling the app code on your theme (We attached the document in the app already: https://wiki.bsscommerce.com/docs/spf-b2b-login-access-management-app/general/uninstall-the-app-properly-without-leftover-code/). This experience is in no way what we've intended. Again, we're really sorry.
To make this up to you, we'll access your theme and remove all the leftover code. Also, our agents will keep you updated shortly.
Should anything else arise, please reach out to us at sales@bsscommerce.com and our agents will be right there.
Many thanks for your patience.
The free version of this app is great for creating a login page and forcing people to create an account with you, however you have no control over who can create an account and login, I believe there is a option for this with the paid version - most importantly customer service was very helpful!
Thank you for your feedback. Our app is continuously updated to be better every day. We will keep your idea in mind and update the feature soon.
Thank you again.
Great application. Easy to configure and works like i expected. I asked Josephine for some help with customization and she provided a top notch service with her developer Nguyen Van Dong. Very happy