B2B Login/Lock & Hide Price , 335 avis

Note globale
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 mars 2023

This app is exactly what we needed for certain areas on our site. We had to contact support to get help with our custom theme and get it looking how we wanted. Joy Nguyen and the technician Nguyen Van Huan were amazing. They immediately logged in and fixed everything, answered my questions and giving me enough information for our team to make changes ourselves in future.
I have used the app for a week now and it performs well. I am reassured that the support is so responsive.

Tragic Beautiful
Temps passé à utiliser l’application : 5 jours
21 mars 2023

Emma and her technician Cao Xuan Cuong worked very efficiently to address my issue. I am presently surprised with great customer support I received.

Temps passé à utiliser l’application : Plus d'un an
18 mars 2023

Cao Xuan Cuong and Jonas are the best. We have this custom theme, and they had to go through a lot, because of our theme. But they solved it in a day. Super Uber crazy! Thank you guys.

Temps passé à utiliser l’application : 13 jours
17 mars 2023

Very helpful development team, fixed small issue very quickly.
Joy Nguyen as your supporter and dev guys Nguyen Tien Hau, Hoang Van Luan and Nguyen Van Huan

16 mars 2023

I found BSS Commerce on the Shopify app store and I’ve been thrilled with their level of support so far. Each night I send over questions and requirements and they do their best to accommodate me as soon as they can.

My site is a wholesale site and we need to block pricing from our competitors and only show them to approved customers. This meant that I needed to find a solution on the Shopify App store that would accommodate these requirements. I’m new to Shopify and Emma along with her developers Hoang and Nguyen have been able to get me everything I need to help my customers navigate my new site.

Colorado Food Showroom
Temps passé à utiliser l’application : 17 jours
BSS Commerce a répondu 17 mars 2023

Thank you so much for your generous 5-star rating! We're delighted to hear that our agents were able to help you navigate your new site and get you all the requirements that you need! We really appreciate your feedback and hope you will continue to choose BSS Commerce for your needs!

16 mars 2023

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

Jocelyn and Co. Wholesale
Temps passé à utiliser l’application : 3 mois
BSS Commerce a répondu 17 mars 2023

Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.

13 mars 2023

We had a very supportive and helpful support service. Thank you Joy and Van Quyen for solving our issues !

Temps passé à utiliser l’application : 13 jours
BSS Commerce a répondu 15 mars 2023

Thank you so much for your 5-star rating! We sincerely appreciate your kind words about our support service. We are especially grateful to our agents for their helpfulness and dedication in resolving your issues. Thank you for being a loyal customer!

Modifié le 9 mars 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner.
I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule.
Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask.
Joy Nguyen and Nguyen Van Huan were excellent to work with.
No muss, no fuss.

Temps passé à utiliser l’application : 8 mois
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5 star rating! We are delighted that you had a positive experience with our customer service. We appreciate your great comments about how our guys provided you responsive and helpful service in a timely manner. Thank you for taking the time to share your wonderful experience!

8 mars 2023

Very unhelpful that you can't test any options of the app except when you pay first.
What app makes you pay before you can try it, what happened to even a couple of days free trial?

the app didn't work for me and little uninstalled it 5min later after testing the function and still got charged.

If you would have trust in your product you would not operate like this.

Afrique du Sud
Temps passé à utiliser l’application : 14 minutes
BSS Commerce a répondu 8 mars 2023

So sorry for the inconvenience that you were facing. However, on our pricing plan, we do mention that 14-day free trial is available on the Premium Plan (screenshot: https://prnt.sc/Iz1558tJE25x).

Also, every theme has its own structure and every site has its own 3rd-party apps installed so sometimes code is just not placed into the correct files. If the app wasn't working right away, you can for sure contact us and we will help you with all the setup.

Hopefully, you can reinstall the app and revise your review. Appreciate a lot!

8 mars 2023

Emma and the team did a fantastic job of assisting me in setting up the three apps that collaborated to bring the settings I required to the homepage. Emma provided assistance not only with the app settings but also with Shopify settings that affected how the app interacted with them. I advise everyone who needs specialized B2B solutions so that their customer interactions can function in a particular way to use these apps. The customer service is so exceptional that they spend numerous hours and exchange several emails to ensure everything is perfect. I heartily endorse these apps.

I needed custom features for my new website, and the team really worked hard to make the apps fit into my requirements, changing around Shopify presets and code for me as well, etc. The features on this app are awesome; they seem to fit in well with the features in the other apps and all work together to complete their purpose. Emma and the technicians (Nguyen Xuan Hoang and Cao Xuan Cuong) provided me with a lot of assistance. They communicated effectively, understood what I required, and resolved my problems with little explanation. I tried to download other B2B applications previous to finding these and they had worthless features that made utilizing them very hard, I highly rate these B2B apps.

Îles Féroé
Temps passé à utiliser l’application : 6 mois
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5-star rating! We are very pleased to hear that you were so impressed with the help of our team provided in setting up the three apps you needed for your homepage. We appreciate your endorsement of these applications as well as your kind words about our customer service. Thank you for your review!