B2B Login Lock Hide Price BSS , 522 avis
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Great app! I had an issue I couldn't figure out and their support team fixed it quickly. I would recommend it.
Always ready to help you. Next time, if you need support with the setting, drop us a line to sales@bsscommerce.com <3
In my store, I have an area where different users get different products, based on their log-in account. This gives me a perfect solution for my regular customers with their own agreements and their own products. You will get a superb support, if - or when, you need some help.
This app does everything I need it to! In the beginning I wasn't sure exactly how to set a few things up, but the customer service was great! They replied quickly every time and continued to help me until it was perfect. Definitely recommend!
Thank you for your nice feedback. We are happy that you have a nice experience with the app.
It works great. Good application for B2B. Private access to our clients is a big PLUS. Great support and easy to contact them.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Very useful app. It has a pretty wide range of features. Most important thing, the support is great as all the apps by BSS Commerce. Definitely raccomended!
So far this app seems to do everything I need it for.
The customer service is good and reasonably quick to respond. I recommend this for anyone requiring a lock solution for their store.
Your review makes our day. Happy to be in your service now and in the future.
Best,
Stephanie.
Emma C was very helpful to me. She resolved my issue in a very short time. She was very helpful and professional. I appreciate all the help herself and the team gave me. Thx again!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Stephanie was very helpful, and tried her best to help us with our issue. We will still have to figure out how to best work within the app to achieve what we need.
Dear Jonb,
Always remember that we are right next to you when we need further advice from us. Thanks for using our app although it might not meet your requirements completely.
Still keep upgrading our app to be better!
Very good application ideal for our B2B business specifications and giving private access to clients. Great team and fast support!!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Buyer beware. If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app. Once you do you, you are hostage to installing and paying $50 per month for your store to function properly. Like I said. Beware.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for any inconvenience you may have experienced with our app. We appreciate the opportunity to address the issues you've raised. I hope you can give us a chance to make everything clear.
Regarding the concern: ''If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app""
-> Initially, the Hide Product feature was not automatically functioning due to compatibility issues with your theme. As a result, your products were not hidden as intended. Thus, we promptly worked to rectify the situation to make sure the app functioned well on your site (the process was approximately 1 hour).
On the same day, there was an unfortunate downtime on Shopify, lasting a few hours, which impacted the backend of stores, including yours - Stores aren't listed issues. We received notifications from other customers regarding this matter, and I want to assure you that the confusion stemmed from a Shopify-related problem rather than our app. Should you need further information, you can contact Shopify for more details to ensure about everything.
2. In reference to the concerns about plans:
-> We want to assure you that you have the flexibility to remove our app at any time you want and the app will not affect anything on your site. We are more than willing to assist you in reviewing and removing any extraneous code associated with our app if needed.
Additionally, we observed that you are still within the free trial period until November 18. If you choose to unsubscribe before this date, you will not incur any charges, I definitely commit to that.
Once again, we are so sorry for any inconvenience that may cause to you. I hope this clarifies the situation, and I genuinely appreciate your understanding. If there's anything you're still unsure about, feel free to ask; I'm here to clear everything up again.
If you need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.