B2B Connexion Bloquer Prix BSS
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (622)
Affiner
-
Par note
I am using this app to password protect a few pages on our website. I am using the passcode feature and it is working perfectly.
Great to hear that.
Feel free to check other useful features supported by our Login to Access Pages, say, multi passwords or Login to see price ;)
Great Customer Service! was able to contact them within seconds and they helped with my problem! Highly recommended app for b2b
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I was able to get a demo and personalized one-on-one support from their team. We walked through the setup and testing of the account rules through a Google Meet. They offered to have their tech people do some customization for me as well. All in all, I'm impressed with the product and the level of service!
Great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!
Thank you so much for taking the time to share your experience with us and for giving us a 5 star rating!
We are so pleased to hear you are having a great experience with our app and our support team! We appreciate your kind words and are truly delighted that our agents have been able to solve your issues quickly and effectively.
Thank you for the thumbs up!
Attentive customer support. Very Knowledgeable. Helped with set up and made sure I was happy with results.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.
Thank you so much for your rating!
We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided.
We are grateful for your support!
So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.
Buyer beware. If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app. Once you do you, you are hostage to installing and paying $50 per month for your store to function properly. Like I said. Beware.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for any inconvenience you may have experienced with our app. We appreciate the opportunity to address the issues you've raised. I hope you can give us a chance to make everything clear.
Regarding the concern: ''If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app""
-> Initially, the Hide Product feature was not automatically functioning due to compatibility issues with your theme. As a result, your products were not hidden as intended. Thus, we promptly worked to rectify the situation to make sure the app functioned well on your site (the process was approximately 1 hour).
On the same day, there was an unfortunate downtime on Shopify, lasting a few hours, which impacted the backend of stores, including yours - Stores aren't listed issues. We received notifications from other customers regarding this matter, and I want to assure you that the confusion stemmed from a Shopify-related problem rather than our app. Should you need further information, you can contact Shopify for more details to ensure about everything.
2. In reference to the concerns about plans:
-> We want to assure you that you have the flexibility to remove our app at any time you want and the app will not affect anything on your site. We are more than willing to assist you in reviewing and removing any extraneous code associated with our app if needed.
Additionally, we observed that you are still within the free trial period until November 18. If you choose to unsubscribe before this date, you will not incur any charges, I definitely commit to that.
Once again, we are so sorry for any inconvenience that may cause to you. I hope this clarifies the situation, and I genuinely appreciate your understanding. If there's anything you're still unsure about, feel free to ask; I'm here to clear everything up again.
If you need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Terrible customer support. I uninstalled the app 7 hours ago and the apps is still functioning on my site (even though I uninstalled it). As a results users are unable to access my site. 7 hours after I contacted the app support nobody came back to me, so basically I wasted the whole working day with users not being able to access my site just because the app can´t be uninstalled and the support team is not coming back to me whatsoever regarding this issue. Even Shopify support was not able to help on this one and told me that basically, I depend on the B2B Login/Lock & Hide Price dev team to solve this issue, which seems to be a ghost team.
We are so sorry for the delay as we are in a different time zone (GMT+7) and you contacted us in the evening of ours. On behalf of the team, we are so sorry for your experience.
We sincerely appreciate you letting us know about the problem you encountered. We guessed that you removed the app from your app list without disabling the app code on your theme (We attached the document in the app already: https://wiki.bsscommerce.com/docs/spf-b2b-login-access-management-app/general/uninstall-the-app-properly-without-leftover-code/). This experience is in no way what we've intended. Again, we're really sorry.
To make this up to you, we'll access your theme and remove all the leftover code. Also, our agents will keep you updated shortly.
Should anything else arise, please reach out to us at sales@bsscommerce.com and our agents will be right there.
Many thanks for your patience.
The free version of this app is great for creating a login page and forcing people to create an account with you, however you have no control over who can create an account and login, I believe there is a option for this with the paid version - most importantly customer service was very helpful!
Thank you for your feedback. Our app is continuously updated to be better every day. We will keep your idea in mind and update the feature soon.
Thank you again.