Avis (572)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 avril 2024

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

selfactualize.net
Australie
3 mois d’utilisation de l’application
8 décembre 2023

The app works great! It doesn't work with every theme right out of the box. But after pinging their support, they had a developer integrate the plugin with our theme for free. And support staff was very professional and did an excellent job!

Strands of Humanity
États-Unis
Presque 2 ans d’utilisation de l’application
BSS Commerce a répondu 13 décembre 2023

Thank you for your 5 star rating and for taking the time to write such a thorough review.

We are delighted to hear that our app works great and that our support staff did an excellent job.

We appreciate your feedback and are grateful for your support!

29 février 2024

The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!

HOTELBOX
Autriche
6 mois d’utilisation de l’application
BSS Commerce a répondu 5 mars 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

17 janvier 2024

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration.
2. The UI-UX of the interface is friendly and easy to follow.
3. If you are a small store, I recommend the third plan because it provides more facilities.
Thank you, guys—kisses and hugs from Japan.

Decochamp
États-Unis
6 mois d’utilisation de l’application
BSS Commerce a répondu 21 janvier 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

21 février 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

WISUALARM
Chine
Environ un mois d’utilisation de l’application
3 mars 2024

The team was able to help install everything and it works well to lock down our wholesale website. I highly recommend this app!

Golden Baby Wholesale
États-Unis
Environ un mois d’utilisation de l’application
BSS Commerce a répondu 5 mars 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

26 octobre 2023

Great support, the plan is for free, yet the response and fix for an issue was almost instant. It can be an example on how a support should work.

mija-lounge.com
Pologne
7 mois d’utilisation de l’application
27 septembre 2023

So far it works as intended. I just needed one page locked on my website. The formatting of the password page wasn't quite right at first, but I asked for support and they fixed it in a reasonable amount of time.

Spa Technologies
États-Unis
5 mois d’utilisation de l’application
BSS Commerce a répondu 3 octobre 2023

Thank you for your 5-star rating!

We appreciate your kind words and are glad that the plugin met your expectations so far. We're also glad that our support team was able to address the formatting issue on your password page in a reasonable timeframe.

Thank you for your continued support!

23 octobre 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
France
8 mois d’utilisation de l’application
5 octobre 2023

Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!

The Best Ever Brownie Company
Royaume-Uni
4 mois d’utilisation de l’application
BSS Commerce a répondu 16 octobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!