Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 mars 2023

This app is exactly what we needed for certain areas on our site. We had to contact support to get help with our custom theme and get it looking how we wanted. Joy Nguyen and the technician Nguyen Van Huan were amazing. They immediately logged in and fixed everything, answered my questions and giving me enough information for our team to make changes ourselves in future.
I have used the app for a week now and it performs well. I am reassured that the support is so responsive.

Tragic Beautiful
Australie
Temps passé à utiliser l’application : 5 jours
BSS Commerce a répondu 24 mars 2023

Thank you so much for the five-star rating! We are delighted to know that our application met your exact needs, as well as that our customer support team was so responsive and helpful. We appreciate your feedback, and we'll continue working hard to deliver you great experiences. Thanks again!

21 mars 2023

Emma and her technician Cao Xuan Cuong worked very efficiently to address my issue. I am presently surprised with great customer support I received.

SmokeTokes
États-Unis
Temps passé à utiliser l’application : Plus d'un an
BSS Commerce a répondu 24 mars 2023

Thank you so much for your 5 star rating! We are so happy that our agents were able to address your issue efficiently. We are so pleased that you had a great experience with our customer support. Thank you for your kind words. We hope to continue to provide you with excellent support.

18 mars 2023

Cao Xuan Cuong and Jonas are the best. We have this custom theme, and they had to go through a lot, because of our theme. But they solved it in a day. Super Uber crazy! Thank you guys.

we2norgeb2b
Norvège
Temps passé à utiliser l’application : 13 jours
BSS Commerce a répondu 24 mars 2023

Thank you for your five star rating! We’re glad our agents were able to quickly resolve the challenges posed by the custom theme. It’s always a pleasure to work with great expertise. Thanks again!

17 mars 2023

Very helpful development team, fixed small issue very quickly.
Joy Nguyen as your supporter and dev guys Nguyen Tien Hau, Hoang Van Luan and Nguyen Van Huan

GlucoRx
Royaume-Uni
Temps passé à utiliser l’application : 23 jours
BSS Commerce a répondu 24 mars 2023

Thank you so much for giving us a 5-star rating! We are so glad to hear that you had a positive experience with Very helpful development team, fixed small issue very quickly. We are thankful for the work of our support team. Your feedback is very appreciated!

16 mars 2023

I found BSS Commerce on the Shopify app store and I’ve been thrilled with their level of support so far. Each night I send over questions and requirements and they do their best to accommodate me as soon as they can.

My site is a wholesale site and we need to block pricing from our competitors and only show them to approved customers. This meant that I needed to find a solution on the Shopify App store that would accommodate these requirements. I’m new to Shopify and Emma along with her developers Hoang and Nguyen have been able to get me everything I need to help my customers navigate my new site.

Colorado Food Showroom
États-Unis
Temps passé à utiliser l’application : 17 jours
BSS Commerce a répondu 17 mars 2023

Thank you so much for your generous 5-star rating! We're delighted to hear that our agents were able to help you navigate your new site and get you all the requirements that you need! We really appreciate your feedback and hope you will continue to choose BSS Commerce for your needs!

13 mars 2023

We had a very supportive and helpful support service. Thank you Joy and Van Quyen for solving our issues !

Apnée
France
Temps passé à utiliser l’application : 13 jours
BSS Commerce a répondu 15 mars 2023

Thank you so much for your 5-star rating! We sincerely appreciate your kind words about our support service. We are especially grateful to our agents for their helpfulness and dedication in resolving your issues. Thank you for being a loyal customer!

Modifié le 9 mars 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner.
I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule.
Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask.
Joy Nguyen and Nguyen Van Huan were excellent to work with.
No muss, no fuss.

purecarbondiamonds
Canada
Temps passé à utiliser l’application : 8 mois
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5 star rating! We are delighted that you had a positive experience with our customer service. We appreciate your great comments about how our guys provided you responsive and helpful service in a timely manner. Thank you for taking the time to share your wonderful experience!

8 mars 2023

Emma and the team did a fantastic job of assisting me in setting up the three apps that collaborated to bring the settings I required to the homepage. Emma provided assistance not only with the app settings but also with Shopify settings that affected how the app interacted with them. I advise everyone who needs specialized B2B solutions so that their customer interactions can function in a particular way to use these apps. The customer service is so exceptional that they spend numerous hours and exchange several emails to ensure everything is perfect. I heartily endorse these apps.

I needed custom features for my new website, and the team really worked hard to make the apps fit into my requirements, changing around Shopify presets and code for me as well, etc. The features on this app are awesome; they seem to fit in well with the features in the other apps and all work together to complete their purpose. Emma and the technicians (Nguyen Xuan Hoang and Cao Xuan Cuong) provided me with a lot of assistance. They communicated effectively, understood what I required, and resolved my problems with little explanation. I tried to download other B2B applications previous to finding these and they had worthless features that made utilizing them very hard, I highly rate these B2B apps.

Felagskeyp
Îles Féroé
Temps passé à utiliser l’application : 6 mois
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5-star rating! We are very pleased to hear that you were so impressed with the help of our team provided in setting up the three apps you needed for your homepage. We appreciate your endorsement of these applications as well as your kind words about our customer service. Thank you for your review!

8 mars 2023

The B2B Login/Lock & Hide Price app has been incredibly easy to use and has quickly become an integral part of how our B2B website works. It offers a wide range of features that allows us to manage how we want certain functions to work and adapt to the specific customer. It is easy to set up on your own, but as we wanted even more detailed customization, we reached out to Jena and her team - we received an the exceptional level of support from Jena and Dev Nguyen, and it didn't matter how many times we'd go back to ask for more changes they kept working on them until it was perfect for what we wanted and needed. Their level of expertise and knowledge of the app was fantastic, and they were able to help me troubleshoot and resolve any issues that I encountered which made us as an app user feel valued and looked after, and confident if there were ever any issues in future that we could reach out for help. Overall, I highly recommend this app for its flexibility and functionality, and a 10/10 for the team behind it for all of their hard work and kind professional support they provide.

Pan World Brands
Royaume-Uni
Temps passé à utiliser l’application : Environ 2 mois
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5-star rating! We are so pleased that you have found our B2B Login/Lock & Hide Price app easy to use and it has become an integral part of your B2B website. We pride ourselves on providing the best customer experiences and are delighted that you benefited from the exceptional level of support from our people. We really appreciate your high recommendations for the app's flexibility and functionality. Your kind words have been a great source of encouragement for us and our team. Thank you so much!

7 mars 2023

I found the B2B Login/Lock & Hide Price app 3-4 days before my site went live but after having tried 3-4 other apps I had left a trail of destruction and could not get B2B Login to work for all the logic required, I was tired and bleary eyed too.

I emailed B2B Login support and Joy Nguyen responded almost immediately. When she was not available Nguyen Van Huan stepped in. When Joy came back she got everything working.

uActivate Wait-list
États-Unis
Temps passé à utiliser l’application : 7 jours
BSS Commerce a répondu 9 mars 2023

Thank you so much for your 5 star rating! We are so glad that you found our B2B Login/Lock & Hide Price app helpful and you had a positive experience with our support team. We appreciate your feedback and your support!