Avis (573)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 août 2024

The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.

Controlco
États-Unis
Plus de 2 ans d’utilisation de l’application
24 septembre 2024

I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!

WATC STUDIO
Portugal
4 mois d’utilisation de l’application
BSS Commerce a répondu 26 septembre 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

28 août 2024

This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!

Dimensions Skin Care Distribution
États-Unis
26 jours d’utilisation de l’application
29 juillet 2024

Thanks Emma and support team. You definitely got it right. Well done.

The Bottles BKK
Thaïlande
Presque 3 ans d’utilisation de l’application
BSS Commerce a répondu 30 juillet 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

23 août 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
États-Unis
21 jours d’utilisation de l’application
BSS Commerce a répondu 26 août 2024

Thank you for your 5-star rating!

We are thrilled to hear that you are very satisfied with the app, particularly with our excellent customer service team. We appreciate your kind words about the timely responses, thorough service, and proactive assistance with CSS style adjustments. It's wonderful to hear that our agent, Jonas provided patient and effective support. We are grateful for your recommendation.

Thank you for choosing our App!

11 juillet 2024

The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)

ThalesNano
Hongrie
Presque 3 ans d’utilisation de l’application
BSS Commerce a répondu 15 juillet 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19 juin 2024

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

Staff Allocation
Australie
Plus de 2 ans d’utilisation de l’application
BSS Commerce a répondu 23 juin 2024

Thank you for your 5-star rating!

We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally.

Appreciate a lot your positive feedback!

8 août 2024

great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.

HYPEMAKERZ
États-Unis
13 jours d’utilisation de l’application
3 juillet 2024

Fastest customer support and problem solving that anyone can ask! They take care of you really well and help you all the way. Big thanks to Emma for helping out and the engineers at B2B :)

BlancOne® Pro
Finlande
Plus d'un an d’utilisation de l’application
BSS Commerce a répondu 8 juillet 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

22 août 2024

Easy to use, very intuitive. Customer support works wonderfully!

Erium
Portugal
Plus de 3 ans d’utilisation de l’application
BSS Commerce a répondu 26 août 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!