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Quick support, easy to use. Responded when we had formatting issues with the password page. Thanks for the prompt replies!
Thank you so much for your review. Our team is always ready to fix your problems ;)
Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).
Thank you so much for your 5-star rating and kind words!
We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly.
We greatly appreciate your support - thank you!
Very good app and I would recommend. When I had an issue Joy Nguyen was great help and sorted out the issue in hand
Thank you so much for your kind words and 5 star rating! We are glad to hear that you found our app very good and would recommend it to others. We appreciate your kind review!
This has been the second wholesale app we evaluated for our B2B shop and during all the onboarding process the entire team at BSS has been incredibly professional and responsive. Annie and her technical collegues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley promptly addressed all our concerns and questions. The app does exactly what promises and the mgmt interface is very well done and the developer has been keen in addressing some critical points related to our specific needs. The app has many feature and we will certainly consider all of them in moving forward with our business.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Die App bietet alle Funktionen, die wir benötigen. Der Support erklärt einem genau welchen Preisplan man am besten nutzt und wieso. Hier wird nicht direkt zum teuersten geraten, wenn es nicht sein muss. Der Support läuft in Echtzeit über einen Chat in Shopify selbst und ist super freundlich und Lösungsorientiert. Alle Probleme werden aufgenommen und schnell bearbeitet. Versteht man etwas nicht, wird einem geholfen und teilweise sogar die Arbeit abgenommen. Danke für diese App :)
Great app, Jonas the tech guy solved our issue with custom detailed work.
Nguyen Dinh Khanh was excellent!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining
Thanks Jennie!
I'm extremely grateful for your 5-star rating and kind words!
We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!
Thank you very much!
I truly didn't expect a response so quickly.... on a Sunday... in the evening... but guess what? Annie Tran was extremely helpful and helped me setting up this app. I wouldn't hesitate to reach out with any further questions.. Thank you very much...
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App très facile à prendre en main, grâce à des tutos bien détaillés. Le service client est très réactif.
Merci beaucoup pour votre notation à 5 étoiles! Nous sommes très heureux que vous ayez trouvé notre application facile à utiliser et bien détaillée grâce à nos tutoriels, et que vous ayez aimé notre service client réactif! Nous vous remercions encore.
Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%
Thank you for your 5 star rating! We are very happy to hear that you have benefited from our 100% reliable and secure application and appreciate your kind words. We are really glad to know that our technicians have met your needs and did a great job. Your satisfaction is always our top priority and we will keep working hard to bring more value to your experience.