BSS: B2B Lock & Hide Price , 리뷰 488개
Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.
Thank you so much for such a valuable review.
However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.
Looking forward to hearing from you again at "email@example.com".
At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.
Thank you so much for your 5 star rating and for your kind words!
We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.
We really appreciate your feedback!
I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.
My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.
But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.
Thank you for your 4-star rating!
We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback.
Hopefully, we can assist you much more so as to help you revise your experience!
Great customer service that helped us resolve our issues in a timely fashion.
App works really well. Would be five stars if they were available during the same ours as the States
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at firstname.lastname@example.org and our agents will be right there.
Wish your business all good!
I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.
Thank you so much for your rating!
We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided.
We are grateful for your support!
The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues
Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.
Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.
Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!
Stephanie was very helpful, and tried her best to help us with our issue. We will still have to figure out how to best work within the app to achieve what we need.
Always remember that we are right next to you when we need further advice from us. Thanks for using our app although it might not meet your requirements completely.
Still keep upgrading our app to be better!
We installed the app and it worked perfectly for our needs. We had problems configuring the app with our Shopify theme but the apps customer service team were fantastic and resolved the problem quickly for us. Would definitely recommend this app if you need to password protect specific pages.
Happy to hear that the app fits well for your business demands and thank you for your feedback <3