BSS B2B Lock, Login & Password
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Thank you so much for such a valuable review.
However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.
Looking forward to hearing from you again at "support-sbc@bsscommerce.com".
SUPER EINFACH
I just added the app and so far it is simple to use.
The App works very nice and does what we want, only 4 Stars because the pricing depends on the Shopify subscription and not on functionality.
But the BSS Support especially Emma is absolutly great
Easy Set-up,
Thanks to the support team for the entiire set-up!
Special thanks to Emma and Ann.
Thank you so much for your kind words! We’re glad the setup was easy and that our support team—especially Emma and Anne—could help get everything up and running smoothly.
We’re always here if you need anything else—thanks again for choosing us! 😊
Super app, hele fijne helpdesk. Zo snel een antwoord via de chat en erg behulpzaam.
I just wanted an app to give me log on security to only registered customers. This seems to do the job
Thank you so much for the 5-star rating! We're glad you're enjoying the app, and we're always here if you need any assistance. 🙌
The interface of the application is really simple, at a level that every user can use. It is really easy to use and works stably.
Thank you so much for your feedback! We're glad to hear the app is easy to use and running smoothly for you.
Making things simple and reliable is exactly what we aim for – and we're here anytime you need support!
I use it to lock down specific pages for wholesale buyers and collaborators. Setup was surprisingly straightforward — I didn’t need to touch any code. The interface is clean, and the logic for gating pages is super flexible (by tag, customer account status, etc.).
Thank you for the great feedback! We're so glad to hear the setup was smooth and that the page locking features are working just the way you need.
It's awesome to know you're finding the interface intuitive and the logic flexible. We're here anytime you need support – thanks again for choosing us!
Perfect solution, Jonas helped me for the installation AND the custom time !
This App is great! But a great App is nothing without great support.
This is where Emma comes in, she took care of all of our questions and even had some great improvement ideas.
I couldnt get the App to work properly at first by myself. Thats where Emma stepped in an together with the Tech-Team they fully implemented the App to our Theme free of Charge and even took care of all necessary styling changes.
Overall the value for money is amazing and the support makes this App a no brainer.
Thanks Emma!
Mida was a great help for me, setting up the wholesale page on my site. Everything was very smooth, and works perfectly.
Very good helpful app. Even better support!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The app works well, and the support team are amazing. Jolie was very prompt and got all the issues I highlighted resolved as soon as possible. I highly recommend this app as it is user friendly and works as intended.
very good and friendly CS.
I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!
Thank you for the 5-star rating!
We're thrilled to hear that our support agents provided awesome assistance in resolving the issue outside of our app.
We appreciate your kind words and are happy we could help!
This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.
Thank you so much for the wonderful 5-star rating and your kind words about our app!
We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.
Thank you for choosing us!
Parfait
I would REALLY like to use the app, as it seems to meet my needs. However, when you try to click on "Subscribe", nothing happens. They just lost a customer with 10+ stores, Platinum plan. It is unacceptable that there is no live chat or minimally functional support.
Contact me ASAP so we can solve this.
Great app and even better customer service!
Good feature that permit us to have a better management of our customers !
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The team behind B2B login is AMAZING! If you have any issues during set up or ongoing, you can be confident they'll do everything they can to fix it asap.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Buyer beware. If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app. Once you do you, you are hostage to installing and paying $50 per month for your store to function properly. Like I said. Beware.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for any inconvenience you may have experienced with our app. We appreciate the opportunity to address the issues you've raised. I hope you can give us a chance to make everything clear.
Regarding the concern: ''If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app""
-> Initially, the Hide Product feature was not automatically functioning due to compatibility issues with your theme. As a result, your products were not hidden as intended. Thus, we promptly worked to rectify the situation to make sure the app functioned well on your site (the process was approximately 1 hour).
On the same day, there was an unfortunate downtime on Shopify, lasting a few hours, which impacted the backend of stores, including yours - Stores aren't listed issues. We received notifications from other customers regarding this matter, and I want to assure you that the confusion stemmed from a Shopify-related problem rather than our app. Should you need further information, you can contact Shopify for more details to ensure about everything.
2. In reference to the concerns about plans:
-> We want to assure you that you have the flexibility to remove our app at any time you want and the app will not affect anything on your site. We are more than willing to assist you in reviewing and removing any extraneous code associated with our app if needed.
Additionally, we observed that you are still within the free trial period until November 18. If you choose to unsubscribe before this date, you will not incur any charges, I definitely commit to that.
Once again, we are so sorry for any inconvenience that may cause to you. I hope this clarifies the situation, and I genuinely appreciate your understanding. If there's anything you're still unsure about, feel free to ask; I'm here to clear everything up again.
If you need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Great support, the plan is for free, yet the response and fix for an issue was almost instant. It can be an example on how a support should work.
Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!
Great customer service, Jolie from helpdesk was absolutely wonderful and blazing fast to rectify few problems I was facing with the implementation. Would highly recommend this app for anyone who is building a wholesale store. Looking forward to installing there full suite of apps to build our wholesale store. Keep up the good work.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great app, works really well. Their support is top notch, I had my problem (app compatibility) resolved within 36 hours.
(thanks Jena and team!)
We only use the price lock feature so I can't speak to the rest, but it works well with a simple and effective interface.
Highly recommend.
Thank you so much for your 5-star rating and your kind words about our app!
We are so pleased to hear that our app works really well, and we are especially thankful for your words about our customer support – we try our very best to provide the best service to each and every one of our customers. We are delighted that you are happy with the Price Lock feature, and we are glad you find our interface simple and effective.
Thank you again!
Great app. Works well with B2B stores. Haven't officially used it yet. But I tested it and I look forward to start using it in the future. :-)
Thank you so much for your 5 star rating!
We are so glad that you tested our app and found it to be a great fit with B2B stores. We look forward to you utilizing it much more in the future!
What a customer support and experience
replied in less than one minute and did not leave the chat till solving the issue
with such high level of dedication and support , definitely I will recommend them
Thank you so much for your kind words and 5 star rating!
We truly appreciate your appreciation of our customer service and dedication to providing a positive experience.
Thank you for recommending us, it is very encouraging!
The application is intuitive and user-friendly, offering a seamless experience. Its features are comprehensive and fulfill my needs efficiently. Jolie was extremely helpful, providing excellent support and guidance throughout. She demonstrated exceptional knowledge and professionalism. Her friendly demeanor and prompt assistance made my experience delightful. I am grateful for her outstanding service.
Thank you so much for your wonderful review and five star rating!
We are very happy to hear that the application is intuitive and user-friendly and offers a seamless experience. We are especially pleased to hear that our agent was so helpful and knowledgeable in providing you with excellent support. We are grateful for your kind words and are glad that your experience was delightful.
Thank you!
Let me commend Emma for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations and solve my problem perfectly.
Thank you for taking the time to share your positive experience with us.
We sincerely appreciate your 5-star rating and kind words about our agent's professionalism and expertise! We are glad to know that she was attentive to your concerns and provided excellent customer service. It is truly humbling to receive such a compliment and we thank you for it.
Excellent app to protect prices/products/collections/pages from the eyes of B2C clientel. Very easy to use, compelling features and reasonably priced.
Also, Emma from customer service was very helpful with a little difficulty I had - fast, super efficient and super friendly help. Thank you!
Thank you so much for your 5 star rating!
We're so glad you found the app easy to use and compelling to use, and that you found the price reasonable. We're equally glad that our agent from customer service was able to help you quickly and efficiently.
We thank you for your kind words and are so happy you had a positive experience.
I've been using the app for several months and it responds to all the features a B2B site needs. The customer service is so amazing that responds promptly and very quickly, they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
Thank you so much for giving us a 5 star rating!
We're delighted that you've been using the app for several months and that you've had such an amazing experience with our customer service. We really appreciate your kind words and are grateful for your recommendation.
Thank you!
The app works great and does what I needed it to do. Chose it over other app because it loads quickly without any flickering or delays. My problem with not hiding the prices on collections (I am using a 3rd party theme) was resolved very quickly.
Emma and the team worked on it right away and fixed the problem in no time
Thank you so much for your 5 star rating!
We are thrilled to hear that the app works great and does what you need it to do. We are proud that it loads quickly without any flickering or delays. We are glad that the problem with not hiding the prices was resolved quickly, and glad that our agent and the team worked on it right away and fixed it in no time.
Thank you for your review!
So far this app has done what it says it will and the customer support has been there to help me when i needed it.
Thank you so much for your 5-star rating!
We are so glad to hear that our app has delivered as promised and that our customer service team was there to help you when you needed it.
We're grateful for your support. Thank you!
Super professional supporters and help us address all the issue, I will recommend it to our friends.
Thank you so much for the 5 star rating!
We are thrilled you had such a positive experience with our super professional supporters and that they were able to help you address all the issues. We greatly appreciate your recommendation and are glad you had such great experience with us.
This app is really helpful and resourceful. The page restriction feature is just what I need for my website.
Thank you so much for your 5 star rating!
We are so glad that you find our app resourceful and that the page restriction feature is perfect for your website. We appreciate your positive review!
Excelent job, support and speed from the entire support team! Very efficient 10/10
Tomas from Argentina
Thank you so much for your 5-star rating!
We highly value your positive feedback about our excellent job, support and speedy response from the entire support team! We are thrilled that you found our services to be very efficient and we appreciate your kind words.
We have just started using it and our first impression is a very comfortable and easy interface. The support team solved our problems quickly and smoothly.
Thank you so much for taking the time to write such a glowing review!
We really appreciate your 5-star rating and your kind words about our easy-to-use interface and helpful support team. We're so glad you chose us and look forward to continuing to provide a great service on your journey.
Super, Super Fast Customer Support，I'm glad I chose them，I am very satisfied，Provided me with very professional help
Thank you for your kind words and your five-star rating!
We are thrilled that you were pleased with our super, super fast customer support and that you chose us. We strive hard to provide our customers with the very best service and are delighted that you were satisfied with your experience.
This app has allowed us to hide the trade prices and gives us complete control and flexibility. The BSS team are always there to support us when we need some help. 10/10 team and a pleasure to work with. Thanks, Ben
Thank you for your kind 5-star rating! We are thrilled to hear how our app has provided you with the features that you need. We appreciate hearing that our team is always there to support you, and we are glad you enjoy working with us. Thank you again!
Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!
Thank you so much for your wonderful 5-star rating and kind words. We are so pleased to hear that you were well-supported early in the process. It's also great that you are very satisfied with your experience so far. Thank you for choosing our app!
Great app that is easy to use & understand. The customer service of this company is top-notch and issues that may arise are quickly resolved.
Thank you for your 5 star rating! We are very pleased that you found our app to be easy to use and understand, as well as that you experienced top-notch customer service which resolved any issues. We truly appreciate your kind feedback.
Terrible customer support. I uninstalled the app 7 hours ago and the apps is still functioning on my site (even though I uninstalled it). As a results users are unable to access my site. 7 hours after I contacted the app support nobody came back to me, so basically I wasted the whole working day with users not being able to access my site just because the app can´t be uninstalled and the support team is not coming back to me whatsoever regarding this issue. Even Shopify support was not able to help on this one and told me that basically, I depend on the B2B Login/Lock & Hide Price dev team to solve this issue, which seems to be a ghost team.
We are so sorry for the delay as we are in a different time zone (GMT+7) and you contacted us in the evening of ours. On behalf of the team, we are so sorry for your experience.
We sincerely appreciate you letting us know about the problem you encountered. We guessed that you removed the app from your app list without disabling the app code on your theme (We attached the document in the app already: https://wiki.bsscommerce.com/docs/spf-b2b-login-access-management-app/general/uninstall-the-app-properly-without-leftover-code/). This experience is in no way what we've intended. Again, we're really sorry.
To make this up to you, we'll access your theme and remove all the leftover code. Also, our agents will keep you updated shortly.
Should anything else arise, please reach out to us at sales@bsscommerce.com and our agents will be right there.
Many thanks for your patience.
The app works flawlessly. We were looking for an app that hides our prices as long as the customer was not logged in. With this app we finally found a solution.
The installation was very easy. Thanks to the help of Nguyen Tien Hau and Cao Xuan Cuong, we were able to resolve the last technical issues. Thank you very much!
Thank you for the 5 star rating! We are very pleased that the app works flawlessly for you and that you were able to find a solution to hide your prices. We are also grateful for our agents' help in resolving technical issues and ensuring easy installation. Your feedback is invaluable and we appreciate your support!