Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
24 de abril de 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Innocent Clothing - Alternative Clothing Wholesale
Reino Unido
Mais de 1 ano usando o app
BSS Commerce deixou uma resposta 3 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

23 de abril de 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Greenover Sports
Reino Unido
Quase 3 anos usando o app
BSS Commerce deixou uma resposta 3 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

26 de abril de 2024

This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.

Million Colors Wholesale
Estados Unidos
8 meses usando o app
BSS Commerce deixou uma resposta 3 de maio de 2024

Thank you so much for the wonderful 5-star rating and your kind words about our app!

We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.

Thank you for choosing us!

12 de março de 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Sodini Bijoux
Itália
8 meses usando o app
14 de março de 2024

Must-Have! An App That Helps You From the First Moment
5/5 stars

It is an incredible tool that has helped me in all aspects.

Exceptional customer support:

What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently.

Easy to use:

The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized.

Exceptional team:

I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app.

In short, a 100% recommended app.

macseis
Espanha
Aproximadamente 1 mês usando o app
BSS Commerce deixou uma resposta 22 de março de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 de março de 2024

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

Met B2B
Itália
4 meses usando o app
21 de fevereiro de 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

WISUALARM
China
Aproximadamente 1 mês usando o app
3 de março de 2024

The team was able to help install everything and it works well to lock down our wholesale website. I highly recommend this app!

Golden Baby Wholesale
Estados Unidos
Aproximadamente 1 mês usando o app
BSS Commerce deixou uma resposta 5 de março de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Data de edição: 7 de maio de 2024

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Parrs Products Wholesale
Nova Zelândia
17 dias usando o app
BSS Commerce deixou uma resposta 8 de maio de 2024

Hi team,

Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.

"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.

"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.

Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.

If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.

17 de janeiro de 2024

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration.
2. The UI-UX of the interface is friendly and easy to follow.
3. If you are a small store, I recommend the third plan because it provides more facilities.
Thank you, guys—kisses and hugs from Japan.

Decochamp
Estados Unidos
6 meses usando o app
BSS Commerce deixou uma resposta 21 de janeiro de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!