B: B2B Lock Password Protect

The app is unique but has some bugs sometimes. However, the support team is excellent and they were kind enough to help me with my issues. The support person Jonas Nguyen was in contact with me regarding the technical issues I was facing. The technical person who was behind the scenes Cuong NVM, figured out the problem and help me resolved. Overall a good app to work with!

App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.

My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.

But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

App works really well. Would be five stars if they were available during the same ours as the States

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.

So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.