B: B2B Lock Password Protect

B: B2B Lock Password Protect

Avaliações (588)

Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
13 de maio de 2024

Super app, which fulfills exactly the purpose you expect from it.
Support is always very helpful and quick to respond to questions.

MuseARTa GmbH - B2B
Alemanha
24 dias usando o app
BSS Commerce deixou uma resposta 15 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 de março de 2024

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

Met B2B
Itália
4 meses usando o app
Data de edição: 7 de maio de 2024

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Parrs Products Wholesale
Nova Zelândia
2 meses usando o app
BSS Commerce deixou uma resposta 8 de maio de 2024

Hi team,

Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.

"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.

"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.

Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.

If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.

29 de fevereiro de 2024

The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!

HOTELBOX
Áustria
6 meses usando o app
BSS Commerce deixou uma resposta 5 de março de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 de janeiro de 2024

The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.

Leeze B2B
Alemanha
Aproximadamente 1 ano usando o app
21 de fevereiro de 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

WISUALARM
China
Aproximadamente 1 mês usando o app
8 de maio de 2024

Great app!!
super easy to use and the customer service is the fastest I've encountered using shopify apps I feel it's super important and useful so I highly recommend this app!!!

rippleyogawear
Israel
5 dias usando o app
BSS Commerce deixou uma resposta 15 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

21 de maio de 2024

Great convenience app, but too slow to show the setting screen.

日本ホールマーク公式オンラインストア
Japão
8 meses usando o app
BSS Commerce deixou uma resposta 23 de maio de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. We have informed our team asap to check and improve the loading speed of embed app.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

11 de janeiro de 2024

So happy with this App, Emma was extremely helpful to assist me when I needed help. highly recommend

De G's Cartel
África do Sul
6 meses usando o app
21 de junho de 2024

Toller Support
App unterstützt leider die Funktion nicht, das die Kategorien auch in den Drop down Menüs versteckt werden.

swisscharge.ch
Suíça
3 meses usando o app
BSS Commerce deixou uma resposta 23 de junho de 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.