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Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.
Had some problems with my wholesale website. Reached out to the customer service and they helped my really quickly and friendly.
Would definitely recommend.
App does exactly what it says. Easy to use and to setup. Support team is very attentive and quick to respond -- helping us format and make changes. Everything is great!
Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.
This app did everything that we needed it to. But more importantly, the customer support was phenomenal. Emma and her team spent the weekend to make sure that our site functioned with their app. Couldn't be happier :)
The support received from Emma and the technicians is top tier. Any technical issue I had was resolved quickly and efficiently. I could not ask for a better experience! Thank you!
This is now the second Shopify website I'm using the app on. There was an initial issue with the translation plugin but the support team were excellent and resolved it quickly. Would definnitely recommend.
I love the app!
The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.