รีวิว (538)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
10 พฤษภาคม 2024

This app has allowed us to lock our website from customers who are not signed up for accounts, which is exactly what we need. We have also been happy with the customer service provided!

m+c wholesale
สหรัฐอเมริกา
28 วัน ในการใช้แอป
BSS Commerce ตอบแล้ว 15 พฤษภาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

12 มิถุนายน 2024

They offer the best, friendliest and quickest support I have experienced so far with any shopify app. If anything didn't work as planned it wouldn't take longer than a day and the support would already have taken care of it. Thanks guys!

COFYMI B2B
เยอรมนี
2 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 14 มิถุนายน 2024

Thank you so much for the 5-star rating!

We're thrilled to hear that our support team was able to assist you quickly and in a friendly manner. We appreciate your kind words and are here to help whenever you need us.

Thank you for choosing our app!

19 มิถุนายน 2024

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Hair Luxury
ฝรั่งเศส
ประมาณ 1 ปี ในการใช้แอป
BSS Commerce ตอบแล้ว 23 มิถุนายน 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

แก้ไขเมื่อ 11 มิถุนายน 2024

I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, ​​Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, ​​Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!

Brownies voor bedrijven
เนเธอร์แลนด์
8 วัน ในการใช้แอป
BSS Commerce ตอบแล้ว 10 มิถุนายน 2024

Thank you for the 5-star rating!

We're thrilled to hear that our support agents provided awesome assistance in resolving the issue outside of our app.

We appreciate your kind words and are happy we could help!

12 มีนาคม 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Sodini Bijoux
อิตาลี
8 เดือน ในการใช้แอป
14 มีนาคม 2024

Must-Have! An App That Helps You From the First Moment
5/5 stars

It is an incredible tool that has helped me in all aspects.

Exceptional customer support:

What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently.

Easy to use:

The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized.

Exceptional team:

I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app.

In short, a 100% recommended app.

macseis
สเปน
ประมาณ 1 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 22 มีนาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

14 พฤษภาคม 2024

My experience with this application is very good. The customer service is very good. They are fast and good. They always try to solve the problem.

FERSA BEARINGS S.A.U
สเปน
26 วัน ในการใช้แอป
BSS Commerce ตอบแล้ว 15 พฤษภาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

แก้ไขเมื่อ 7 พฤษภาคม 2024

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

Parrs Products Wholesale
นิวซีแลนด์
2 เดือน ในการใช้แอป
BSS Commerce ตอบแล้ว 8 พฤษภาคม 2024

Hi team,

Such a pity to see that you've updated your review in which it seems like you are not fully satisfied with our app yet.

"EVERYTHING needs to be installed by the dev team."
=> Since we are not allowed to auto-upload code to the theme anymore, manual installation is needed. Also, every theme has a different structure and every site has its own 3rd-party app installed so it would be the best to let us help you with the setup to avoid any possible conflicts.

"The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well."
=> Thanks for this feedback. We've emphasized the importance of this to our team again and we will for sure improve for next requests.

Again, thank you so much for staying with our apps and sharing all the honest and helpful recommendation. Our team is always trying our best to improve your experience with our app.

If you need any further support, don't hesitate to contact us at support-sbc@bsscommerce.com or via our Live Chat from our apps.

13 พฤษภาคม 2024

Super app, which fulfills exactly the purpose you expect from it.
Support is always very helpful and quick to respond to questions.

MuseARTa GmbH - B2B
เยอรมนี
24 วัน ในการใช้แอป
BSS Commerce ตอบแล้ว 15 พฤษภาคม 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 มีนาคม 2024

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

Met B2B
อิตาลี
4 เดือน ในการใช้แอป