BSS: B2B Lock & Hide Price , 463 条评论

I found this app just this year and it works great! I recently changed the theme on our site and had an issue with the app uploading to the new theme. June in customer service was prompt to address the issue and fix it right up for us, after gaining collab access to the site. I really like the applications functionality as our business works with professional nutrition brands that have different kinds of restrictions on their registered or trademarked products. The hide pricing, login required, and a few other functions make my life a lot easier. Looking forward to using more of its functions as time goes on and as we expand our own brand reach. I would recommend this app for sure!

I recently had the pleasure of working with Joy and Jennie from BSS Ecommerce, and I couldn't be more thrilled with the level of assistance and support they provided. I faced a significant challenge in configuring my online business's "Login To Access Pages" feature. Thankfully, Joy and Jennie came to my rescue, making the entire process seem effortless.

What stood out to me the most was their expert guidance. They took the time to understand my business needs and offered tailored solutions that perfectly aligned with my objectives. Their knowledge and expertise were invaluable in determining what would work best for my situation. Without their help, I could not have successfully implemented this crucial feature.

Joy and Jennie's dedication to helping me achieve my goals was evident throughout our interactions. They were patient and responsive and went above and beyond to ensure that I understood the configuration process clearly. Their support made a difference, and I am incredibly grateful for their assistance.

I wholeheartedly recommend the BSS Commerce app, particularly for those who wish to safeguard their products from prying eyes. Joy and Jennie's expertise and willingness to assist are a testament to the quality of service you can expect from this team. If you're looking for a solution to lock your products and need exceptional support, I highly recommend contacting them. Thank you, Joy and Jennie, for your outstanding help and for making my experience with your app fantastic!

This app is great. Does everything we need it to for our business and the support is unmatched. Joy and the entire support team were so patient helping us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!

Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!

Great customer service, Jolie from helpdesk was absolutely wonderful and blazing fast to rectify few problems I was facing with the implementation. Would highly recommend this app for anyone who is building a wholesale store. Looking forward to installing there full suite of apps to build our wholesale store. Keep up the good work.

The team behind B2B login is AMAZING! If you have any issues during set up or ongoing, you can be confident they'll do everything they can to fix it asap.

People should just abandon other similar apps and switch to this. First of all, and most importantly, fast in response. They solved all my troubles and even assisted me with those that were unrelated to this app. A big thumbs up. 101% recommended. I sincerely thank June for her helping hand.

This app has been a great solution to providing exclusive access and other hidden pages to our customers. The customer service is also friendly and quick to respond. We have had no issues with the app to date, and would recommend!

Great Service fast and easy to install and get it to work for your wholesale customers.

I've had this app installed since Sept 2023 because I need to unlock a specific feature to hide certain products. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download:

* You will always need to pay for a premium features, not just the lower scale one.
* You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services.
* There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond.
* There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups.
* Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone.
* In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly.
* I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching.

Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.