整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年9月27日

Thank you to Jena for getting our issues corrected very quickly. I have just signed up with this BSS Commerce app, and they look like they are great to work with.

Backtrack
加拿大
使用應用程式 3個月
BSS Commerce 已回覆 2023年10月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年6月8日

This app works great for what I need. My certain VIP customers can now login & with a passcode I give then they can view the collections I specified.
Customer service is great, I had a little trouble not understanding some thing on setting it and the Chat help was awesome. She got me all set up & everything worked great. Then I had a questions when I was setting up another collection & she help promptly once again. A+ service

Bad Bobbin
美國
使用應用程式 22天
BSS Commerce 已回覆 2023年6月15日

Thank you for your 5-star rating!

We are so glad that this app was able to meet your needs and that the customer service was able to provide the help you were looking for. We sincerely appreciate your positive feedback. Thank you!

2023年8月16日

What a customer support and experience
replied in less than one minute and did not leave the chat till solving the issue
with such high level of dedication and support , definitely I will recommend them

Distoz
澳洲
使用應用程式 5個月
BSS Commerce 已回覆 2023年8月18日

Thank you so much for your kind words and 5 star rating!

We truly appreciate your appreciation of our customer service and dedication to providing a positive experience.

Thank you for recommending us, it is very encouraging!

2023年11月9日

GREAT ! Over and beyond with their customer service

Little Omo
英國
使用應用程式 大約2個月
BSS Commerce 已回覆 2023年11月13日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年6月26日

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

NEXOES
美國
使用應用程式 3個月
BSS Commerce 已回覆 2023年6月27日

Thank you very much for your five star rating!

We are so happy to hear that you find the app useful for your B2B needs, and even happier to know that you appreciate our agent's great job. We are committed to providing the best customer service experience and really appreciate your kind words.

Thank you!

2023年10月6日

Emma C was very helpful to me. She resolved my issue in a very short time. She was very helpful and professional. I appreciate all the help herself and the team gave me. Thx again!

Isis Divine
美國
使用應用程式 3個月
BSS Commerce 已回覆 2023年10月16日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年5月28日

B2B has helped us to identify and tag restricted users to our customer's site. We have had very good functionality with this app. B2B's customer service and helpful feedback have only made this experience even more seamless!

Wonder of Learning by the Goddard School
美國
使用應用程式 5個月
BSS Commerce 已回覆 2023年5月29日

Thank you for your 5-star rating! We are thrilled to know that B2B's features have been helpful to you for restricted user identification and tagging to your customers' sites. We are delighted to have such great functionality with B2B and are thankful for their excellent customer service and helpful feedback. We appreciate your kind review!

2023年8月29日

Great app. Works well with B2B stores. Haven't officially used it yet. But I tested it and I look forward to start using it in the future. :-)

VisionLine
丹麥
使用應用程式 2個月
BSS Commerce 已回覆 2023年8月31日

Thank you so much for your 5 star rating!

We are so glad that you tested our app and found it to be a great fit with B2B stores. We look forward to you utilizing it much more in the future!

2023年9月13日

Jennie and the team are fantastic to deal with. I've always felt that you can ask any question relating to the website and they will deal with it quickly and effectively.
Thanks so much

Sugar & Spice Wholesale
澳洲
使用應用程式 1年多
BSS Commerce 已回覆 2023年9月15日

Thank you for the amazing 5-star rating!

We are delighted to hear that you had a great experience with our agent and the team. We take pride in providing excellent customer service and are glad that we could effectively answer your queries about the website.

Thank you again for your kind words!

2023年8月29日

Great app, works really well. Their support is top notch, I had my problem (app compatibility) resolved within 36 hours.

(thanks Jena and team!)

We only use the price lock feature so I can't speak to the rest, but it works well with a simple and effective interface.

Highly recommend.

Curve Distribution
加拿大
使用應用程式 27天
BSS Commerce 已回覆 2023年8月31日

Thank you so much for your 5-star rating and your kind words about our app!

We are so pleased to hear that our app works really well, and we are especially thankful for your words about our customer support – we try our very best to provide the best service to each and every one of our customers. We are delighted that you are happy with the Price Lock feature, and we are glad you find our interface simple and effective.

Thank you again!